Client of the Day
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- Mattjanz3n1
A couple 10x25ft signs.... "These quotes don't include design as there isn't much to design given that's it's mainly text and a contact telephone number on it."
- oh, so they aren't hiring a designer then!monospaced
- Huh?bainbridge
- Yeah, shitty context. We quoted some big outdoor mesh banners for a client with a small design time fee. They were comparing estimates without any design fees..Mattjanz3n
- bklyndroobeki0
Client said they never saw my invoice (sent it to them 31 days ago, via f.books).
Saw that they logged in to view 30 days ago. I no longer have the evidence of them logging in.
They said I have to wait 21 days.
No $
This sucks.- Is it a lot of $?omahadesigns
- not a huge sum but it makes a difference in my wallet.bklyndroobeki
- $50?freedom
- FWIW, Cashboard will show you FOREVER that they've logged on. It doesn't disappear 30 days into the ether.sublocked
- bainbridge0
Helped a client launch a publishing product they were putting out. Someone else designed it, but client needed materials and web help.
It took them 5 weeks to pay and they didn't even send me a copy.
Am I wrong to assume that if you help someone launch something they seem very proud of and it only costs $16 retail, they would send you a copy? I would.
- absolutely.lvl_13
- did you mention that you wanted a copy?ArchitectofFate
- A lot of clients don't even think about sending copies. it sometimes doesn't even cross their minds. Just ask them. I always do.VectorMasked
- In our contract we specify when dealing with print you will give us 25 copies of each pieceHayoth
- pablo281
- not quite my tempo...riskunlogic
- Make. The. Logo. Bigger.Ianbolton
- hahakrok
- designquestions0
Another situation - friend of an associate emails you and wants a logo for their small side-project company and asks your rate. You know they aren't going to pay big bucks for a logo and don't need anything complicated. You like their project and wouldn't mind helping, but don't want to look amateur.
Assuming they have nothing to trade, do you:
Give them a low rate
Ask them what they had in mind (not professional?)
Tell them your normal price and probably not get the job
Other- Normal price, minus 10% if you are feeling generous.rabbit
- Tell them the normal price - when you go back with the mates rate ask for more creative autonomy as a trade off. Avoids them becoming an interfering cheapskateSlashPeckham
- ^ if only it worked like that - like a client will sign over their right to be happy with what you do for them - will not happen, ever.fadein11
- limit time!trooperbill
- bainbridge0
Client wants me to sign a NDA before I start doing work for them. I don't think anyone would ever care about their shitty company.
- what's an NDA?ohhhhhsnap
- oh non-disclosure agreement? they are just CYA'ing?...ohhhhhsnap
- so what's the company.
hehehohhhhhsnap - Yeh, non-disclosure agreement. Company is just some shitty clothing company. I think they have egos.bainbridge
- hah, they think they are the shit.
is it Maybe Bap™ ?ohhhhhsnap - standard legal documentsine
- so you are doing work for shitty clothing company, cant get better clients. i wonder why2002
- ohhhhhsnap0
A client has been good with 3 past payments (within 7-10 days), they are 7 days late on this end of the month a bit tight for me. would you charge your client that fee that's in the contract or let it go?
they sent me an email after inquiring about it 2x, saying "here it is! it's on my desk, it's going into the post box today"
- this org is also on the other side of the coast so it's going to take a little while to arrive.ohhhhhsnap
- Be nice. You want to keep them, you like working with them?doggydoggdog
- a check in the mail? really?sine
- got it friday :)ohhhhhsnap
- paypal?zarkonite
- now i have paypal 1/14/14ohhhhhsnap
- ohhhhhsnap0
my client in the bay sent a big save the date to a no name online printer who i know will not give them a proof :( ... i'm nervous, and with all of the union printers in the area (and my pressing them to get a reputable company) they decided to go with this shitty online company. moo would do a better job.
- Good luck ;)OBBTKN
- how to save a possible sinking ship.. fingers crossed.ohhhhhsnap
- Vista?.... fucking hate that site.pango
- *save the date invitationohhhhhsnap
- exactly like vista. but they are paying for it.ohhhhhsnap
- Client is your cousin?doggydoggdog
- lol no but they are 50+ people. the decision surprised me but maybe a financial thingohhhhhsnap
- sine0
i had a client once (female) who found it "very offensive" that i didn't use smilies/emoticons in my e-mail correspondence...lol. i politely tried to tell her that i read and respond to hundreds of emails a day and don't have time to put a smiley at they end of all of them. she wasn't a client for very long...
- sine, Y U no love me? :)albums
- *correction
Y U no (L) me!
lolpango - plz respond...animatedgif
- Had something the same the other week, because I didnt sound excited on the phone to her, TAMMADannyDyer
- sleepyfatso0
Are you sure the news section on the website should be called news? Shouldn't it be more funky so people will click on it? What about if we call it, "Da Buzz".
- i want to click on it alreadytimeless
- forms like:
Submit ?
[fo'sho'] / [na', dawg..]mikotondria3 - I am clicking but it is not doing anything... take my money.Knuckleberry
- I had a client fight to use 'Skuttlebutt' instead of news. After what I presume was a large number of confused phone calls, it is now 'news'monNom
- ...confused phone calls, it is now 'news'monNom
- nb0
I have a client who constantly mails my cheques to my old address. At first I thought he was lying to buy some time, but last week I went in to pick up the cheque from him.
He showed me a printed page of inkjet labels with my old address (from years ago.) I suggested he throw it out. He said he would. WE WERE IN HIS OFFICE. Garbage and recycling right beside him. I said, "No, I mean you should throw it out RIGHT NOW. It's obviously not useful."
He laughed and said, "Oh I will. Don't worry." But I left his office worried, with the labels still on his desk. I don't really know what to think.
- LOLOLrandommail
- ha, weirdscarabin
- this made me laugh. I don't really know what to think.BrokenHD
- strangenessali
- Jimbo820
CLIENT: Ok can I get the flier artwork please I'm going to take it to the printers now
ME: Sure give me 10 minutes----- sent over the artwork -----
----- 2 hours later -----
CLIENT: There's something wrong with the flier artwork
ME: Really? What's up?
CLIENT: It's coming out of the printer on two A4 sheets instead of one sheet both sides, what's wrong with it?
ME: Are you printing this yourself?
CLIENT: No my sister is printing it at the office, can you fix it please?
ME: *Facepalm- LOL @ "printers" !!!!Projectile
- hahahaeating_tv
- AHAHA we have same clients dudeD4W33D
- fuuuuuuuuuuuuuuuuckohhhhhsnap
- SteveZissou0
2008:
C*nt client: We got the (HTML) templates but "Mark" said they're rubbish, he can't work with them
Me: What's wrong with them?
C*nt client: He says you've used some daft program, you haven't even used tables
Me: ...
Me: I don't mean to be rude but...(W3C, coding practices etc)
C*nt client: Look, I don't care, just re do them
Me: I can't do that because...
C*nt client: (Interrupts) Look, if you don't re do them, you're not getting paid
Me: Ok...(didn't bother)2011
Dream client: OK great, did you bring an invoice?
Me: No, I'll email you one
Dream client: How much did it come to?
Me: £X
Dream client: Ok, bill me for £Y (X+10%!), I'm really happy with it
Me: Oh...thanks
Dream client: *Smiles
Me: *SmilesPeople reveal their true selves when they're holding the cash...
- bjladams0
a new client just sent thru vector logo, high res pics, dimensions, fonts, and all the copy to be added to the project... they also gave us their budget and timeframe and wanted to know when they can pay... this is all just a bit too much to take in at the moment.
we train our existing clients to provide this kind of assistance, but this is a first for a new client...
- bizarrointeliboy
- thats a keeperset
- she is a winnersherm
- too good to be true. Run away!!
(but give her my details just in case)Projectile
- kingsteven0
I just got asked to convert a jpg into an 'esp'... again
- Spanish?boobs
- you're a designer, not a psychicvaxorcist
- hoho!mikotondria3
- *double take*ohhhhhsnap
- set0
Client: Can you please make this banner into a hi-res printable one please? Use the attached.
300x100px photo attached.
100x100px logo attached
- nb0
On the other hand, I work with another company that is a dream come true.
When I first met them, they said, "Each month we'll just tell you how much money we can afford to pay you. Would you mind giving us advice as to what direction we should go to make the money spent the most effective? We just want more business so we can afford to pay you more, so we can grow more, and so on."
As if that isn't good enough, they ALWAYS take my advice. It's unbelievable. Plus, every time they email me content or whatever, they're always apologizing. "You must think we're the worst clients! We're so difficult!" I'm constantly re-assuring them that they are, in fact, the best clients ever.
- this does happen... thanks for bringing it up...vaxorcist
- I'm inspired.monospaced
- can you give us their name???? Or make a telemovie or something?Amicus
- Nice to hear, have something similar wherein one of our clients always asks for detailed advice on things and then deceides they have no money to spend. This happens every time.webazoot
- ...can't afford to spend anything.webazoot
- Kiggen0
I have one!!!
Last week.Client mails me last wednesday at 9.30 in the evening:
Here is the copy for Catalogue, its still in Dutch, we'll translate it in Norwegian, It will be delivered on Friday. But you can start with the layoutme: Well the copy had to arrive before the 1st of may to garantue it be finished for you fair the 28th (production time, blablabla)
client: sorry, i still i need it the 28th.
so i pull of a marvel at my printers they get it fixed when i deliver this wednesday (yesterday).
Friday comes, no Norwegian copy untill 9 (!!!) in the evening.
All weekend layouting. I actually get in done. Happy.On tuesday morning the client calls that theyre translation agency
did a bad job and translated it in Danish....I get the Real Norwegian copy at 8 (!!!) in the evening and i manage to put into print yesterday...
WTF client. Never had this happen in 6 year.
Next week meeting, going to kick em out if this happens again.- HA. No not HA. F*CK. People have lost it. Including me.FredMcWoozy
- Honestly, what you just described sounds like nothing but a great way to make a lot of extra billable hours.dMullins
- at double time due to urgency and late hours.Amicus
- Yeah. Been there many times. Give em' the asshole taxGlitterati_Duane
- megE0
C: Can you take this powerpoint presentation I gave and copy and paste all the information into the template predesigned by our other firm?
M: (begrudgingly) ... sure
M: Um... this powerpoint is all graphics, there is no text.
C: Oh... yeah, I guess it is. Okay, here (sends link) here is the mp3 of the speech I gave with the presentation. Can you listen to it, take notes and then write a piece to put into the template. Send it to me, I'll proof read it and add content, then you can plug it into the template.
M: (why did I even go to design school...)- awful. simply awful.sputnik2
- oooouuuch!Projectile
- Fuckin' A. I thought my shit was bad once in awhile.monospaced
- Yeah that's pretty bad. Damn!Glitterati_Duane
