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The sad truth is that everyone assumes that they can add positive input to design projects. For some reason, it's held more in the light of redecorating a room—"Yes, I understand your recommendation, but I would prefer a floral print rather than leather."
It drives me crazy sometimes, but navigating it politically is just as much a skill of the position as is an understanding of color palettes or design software. Just this week I had the president of a bank request specific font changes to a project just before it was sent to print. Fortunately, others in the organization were able to convince him that we were being paid to make those decisions for a reason.
In other words, learn to not take it so personally or you are going to develop ulcers.
I mean this was a good last sentences from your reply " When I advise against doing something, its for a good reason, I'm trying to make this a really great site tailored to your requirements."
Although the rest sounded like lecturing but at least you are honest in saying that what you are doing is for the better of the design and not to be pesky or anything.
Thanks for sharing qTime
Yeah, its been interesting reading the different responses from people on QBN.
1. A designer is not an artist.
2. The man that pays, calls the shots.
that's good @morning_star - we've got 2 kinds of clients:
1: those that pay us to implement their ideas
2: those that pay us to our ideas
in the beginning, we had more of the first kind, now we've got more of the second.
i've got 10 people depending on me for food, so as long as the client is in the group that starts with "those that pay us to..." i'm good.
- should say "2: those that pay us to implement our ideas"bjladams
- or "2: those that pay us for our ideas."k_temp
- Well said bj. You have clients who use you as an artworkwer and those who use you as a professional designer.Hombre_Lobo
- < Excellent perspectivee-wo
- 10 people? randy bastard!23kon
- or did you mean employees and not kids lol23kon
- haha - 3 families, but i don't employ the kids!bjladams
bjladams, I think that just about sums it up.
As I don't need the money from this job I'll probably stop working for them and give my reasons as professionally as possible.
qTime, hope you can solve this shenanigan with your client.
I dont want to be sneaky but, would you mind giving us an update once this is over?
I've had bad clients but i've never experienced such thing as yours, and I'd appreciate to know how you solved it just in case something similar happens to me.
Did they buy photoshop or warez it?
Just report em for warez, problem solved.
Sure I'll let you know. Its a difficult one.
I should have made it clear with the client at the start of the process how I work and what is expected from both parties.
It would have saved a whole lot of trouble.
Wow at above what you wrote to the client.
It is blunt and doesn't in any way attempt to explain WHY it wasn't right, WHY it slowed the project down, WHY their name suggestion was wrong, WHY it added confusion and HOW you can make them a really great site if they trust you.
If you had went into more details about WHY and HOW then it would probably sink in easier with the client and they would understand where you are coming from.
Another way to communicate things to a client that they don't understand is to put it into their terms or something they know about.
You certainly shouldn't supply the typeface, he / she should have to buy it. Any decent client would approve of your choice and your respect of the industry.
"Is there a kind way of telling them to stop thinking they can bloody design just because they have Photoshop"
This is why you should use Fireworks
do it like this. be tactful. it tends to get a better response. provide options and stay open.
Thanks for your input on the last revisions I sent through. I'd be happy to send over a couple of options based on your feedback and we can go from there as far as which direction is best. Although, I do prefer the original because I think it has a cleaner aesthetic and not as distracting. By any means, I'll play with it a bit more and have a couple of final options to you by the end of the week.
As far as sending over fonts, is it possible to get some feedback on what you'd like to see happen with the logo? I'd prefer to see the design through and be sure that everyone is happy. But of course, if you'd like to take the job from here, let me know and I can package everything up for you and send it over.
Thanks again - have a nice weekend!
This thread is as depressing as KONY 2012!!!
It just shows the harass reality of our profession.