got screwed
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- leftwave
i'm a web designer and normally i provide my clients with an initial design and they either love it, or we make a few changes together and get it right fairly quick (within a few weeks). well, my current client has got me making them a 1000000th homepage design to look at and she still doesn't know what she wants to see and is totally jerking me around having me design various things.
i'd like to add some sort of clause to my design contract to the effect of "a reasonable amount of designs will be provided, but don't take advantage of me you assholes"
does anyone have a legal and politically correct way of phrasing this for my contract?
more urgently, anyone know how i can deal with this client at the moment??
thanks!
- Crouwel0
dump the client. really, be straight about it, 1000 proposals is way over the limit.
focus your energy and time in recruiting new clients.
- leftwave0
what is the proper method of "client dumping"? i only know the boyfriend type
- Soler0
I always build it right in, up front. Quote is based on initial concepts (2 or3) and 2 rounds of revisions. beyond is billed hourly at $X rate.
- mitee_0
yeah, its called $. you add a line that says: you get 1, 2 or how many ever revisions, additional revisions outside of this # will incur cost. done deal.
- nocomply0
Well initially i was excited because I thought this thread was about making the beast with 2 backs...but to address your question....
This situation sucks and it happens to everyone at some point I believe.
I am fairly new to professional freelancing but so far I've been charging by the hour for everything I do. I like that system because I feel its fair to me and fair to the client.
There's been one or two times so far where I had to re-do something for free because the client was not satisfied, but so far its worked out fairly well. It makes the client respect your time.
So in conclusion...charge by the hour when at all possible.
- mrdobolina0
Just tell them that you appreciate their business but you both might find it mutually beneficial to end the contract. Tell them (tactfully) that after X attempts at creating a design that they liked, you have been unable to please them while still carrying out the goals established when the contract was signed. If this doesn't end the contract it might be the kick in the balls they need to make a decision.
That's just my 2 dollars.
- Leigh0
If they are asking for more... after two routes....Then fuck them off because if they are like this just on the homepage imagine the what they will be lik for the rest of the site.
seriously.
- Crouwel0
what is the proper method of "client dumping"? i only know the boyfriend type
leftwave
(Apr 23 07, 15:26)maybe you should not be running a business.
- mrdobolina0
don't be so caustic, janne.
- mrdobolina0
ya dick ;)
- Rand0
this is going to sound naive, but we just write a letter of intent which includes this phrase "Our usual method is to commence work upon receipt of an advance of 50% of the project fee, with the remainder plus reimbursables billed upon delivery of mechanicals to the printer. This advance serves as a kill fee in the event one is needed."
- Crouwel0
sorry.
i need to look up the word caustic though.
- Witt0
just tell them it's not working anymore for you.
- Crouwel0
i am capable of burning, corroding, or destroying living tissue.
- Rand0
it means your words burn like acid
- Crouwel0
my words have a way with tissue.
- mrdobolina0
after the kona debacle I am such a fragile creature...
- Rand0
we're all falling apart
- Witt0
stop being so splenetic, janne.
- Witt0
or vitriolic.