source files!
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- Continuity0
The bottom line is that when you do business with anyone, you get the end product; you can't buy or get their processes along with it.
You don't get a recipe for a takeaway pizza with the pizza, you don't get a pattern for a particular shirt you buy, you don't get the schematics for your new mouse along with the mouse. Design, advertising and related work is the very same thing.
It doesn't matter that it's a service, rather than a manufactured product. And if the client can't get that through their heads, you need to bail, and bail fast.
- valentim0
thanks for your support....
- its_only_me0
A magician doesnt reveal his tricks.
- ORAZAL0
And if you end up giving them the source files just flatten the layers.
- LOLdasmeteor
- do thatgeorgesIII
- do that +1jamble
- cuz that's how you rollMilan
- thebottlerocket0
Anaolgies can sometimes back-fire and I have never been a fan of them.
What I am fan of is open and clear communication which frames the relationship between design studio and client which sees each party very upfront about the benefits of the relationship and what each party is getting out of it.
In that environment, saying 'Our source files are the intellectual property which you could use to produce additional work without paying a fee' That said, there should be no issue in supplying the raw design artifacts such as type, photography and illustration (depending in licensing from the various suppliers).
A conversation like that at least makes it clear where design sits in the production(i.e. the thinking, process and manufacturing) of their material and shows them what it is they're actually paying for.
- wish there was an edit function...whole sentence missed there...thebottlerocket
- stewdio0
If you have any misgivings then don't do it. (You're certainly not required to and this sounds like a bad client anyway; what with the unpaid photo session work...) Only in rare cases have I ever handed over source files and that's only been with clients that I really enjoy working with / have trust and respect for.
What is it that this client does? You might be able to use that in your argument. For example if they were a record company you might say, "When I purchase one of your records do I also get the source tracks so I can do my own remixes?" Something in that vein...
- thebottlerocket0
" i dont want to because is my process and I dont feel like I should provide him with all my layers of work as i am sure he will use them to produce other works out of it!!!"
There's a reason there......
I look forward to the thread a few months time 'i got screwed by a client'. Perhaps you should read the warning signs here, if the client is already getting unpaid for photo sessions and is already arguing over the delivery of source files, then as a business, is it cost effective doing work with this organisation?
- Continuity0
You need to be honest with your client, then, that source files are not part of the package, and give the reasons why. If they can't or don't want to understand, then simply walk away from the deal.
Alternately, tell them you can provide them, but jack up the price accordingly.
- PIZZA0
Just say you made it in Fireworks
- LOLContinuity
- ...its print work....valentim
- that makes it an even better excusePIZZA
- Continuity0
First off, was there a contract signed?
- it will be, but its not our standard procedure to give clients our source files...valentim
- I mean, isnt it normal???valentim
- Your client isn't bound by a contract they haven't signed.jamble
- < Then again, neither are youjeremydouglas
- valentim
My client is argumenting that i should provide him with my psdĀ“s and all the source files rather than just the rendered final piece, i dont want to because is my process and I dont feel like I should provide him with all my layers of work as i am sure he will use them to produce other works out of it!!!
Whats your thoughts?... i need bullets to fight him back!
cheers