AT&T frustration part II
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- such0
I'm on AT&T with an iPhone and I can't recall ever having a dropped call or any other problems. I've been with AT&T for several years now with hardly any problems at all. I used to be with Sprint about 5 years ago and had all kinds of problems. I guess it just depends which area of the country you live and how congested it is.
- monNom0
That sounds really fucking shady, if not illegal.
You americans have loads of lawyers willing to work for a percentage, how about a class action lawsuit?
- formed0
While it is clear that shareholders will demand efficiency, that is true of every public company out there, including Verizon.
Poor service will create a poor reputation, which affects the bottom line as people go elsewhere. It is just bad business, period.
True that they have a monopoly on the iPhone and thats a shame, but that's also business.
I'll be calling to complain about the service soon, as my iPhone sucks lately (first gen, though, dropped many times, so can't be sure it just isn't old).
I've seen no phone that offers the video capabilities that the iPhone does, which is an essential part of my business, so while I like its cool looks, it is the functionality that keeps me there.
- oblib0
i called at&t today. they said the reason for my having more dropped calls than my last at&t phone was because of the hardware. i'm not believing that for a second. they told me to call apple. maybe i need to yell more.
- sea_sea0
sounds like a dream. i have their internet service, signed on for a "faster" than normal version... of course i constantly got booted off the internet which led me to rage and about two straight weeks of calling them, trying EVERYTHING they suggested. finally someone told me that in reality they couldn't provide the speed they were selling so she suggested i go down a notch.... um yeah.
- dconstrukt0
why not just hack the phone to tmobile?
i use tmobil for my bberry and their network is rock solid....
- zaq0
Apple Genius Bar: iPhones' 30% Call Drop Is "Normal" in New York
- kerus0
i must be the only person who has zero problems or dropped calls in my area. sucks for you guys!
- Point50
obviously there's a price to pay. I was on Verizon for almost 7 years. They had fantastic coverage. They also had the shittiest phones on the planet.
- rusty_ace0
well where i'm at you don't really have many options, I used to have alltel and they were ok but since Verizon took them over the service is complete crap, and her black berry is constantly getting the our glass that never stops spinning. At&t where im at is usually pretty except for the call failed errors which i get a couple times a week, but the 3g seems to be pretty solid. And Sprint and T-mobile are not viable options...very limiting service.
- dconstrukt0
why not just use the iphone on another carrier? tmobile?
- not possible in the states - not "legally" anywayflashbender
- its called a 'hacked' phone :-)dconstrukt
- svenreed0
they place you on some deteriorated network?!? the iPhone has a shittier network then other ATT phones? I find this hard to believe...yet I've never had a problem with ATT dropped calls or anything. the only problems i have with this phone is when i update to 3.0 3.1 or whatever, but thats on Apple.
- zaq0
These are comments from the link I posted above. Some good points there:
Actually, it is not a technical issue.
A technical issue would be an error in coding or a broken physical component.
This is a shareholder issue. The shareholders allow (actually insist that) the corporate heads squeeze every last drop from the customer base's wallets while keeping operating costs as low as possible.
Allowing customers to be kicked off cell towers because the towers are overloaded is a calculated risk that the shareholders are willing to take. they will continue in this behavior until something MASSIVE and NEGATIVE happens to the bottom line that makes it more important to spend the money to upgrade the towers and coverage - like a mass exodus of customers.
Unfortunately, people are stupid. That's why they choose the iPhone's "shiny" over Verizon's rather plain (but more dependable) network. The shareholders know that American consumers are a vain bunch and that those vain, stupid customers cannot go anywhere else to get their iPhone fix.
So, you have people that "just have to have an iPhone" and only one place to get it. (Sounds like a monopoly on iPhone service doesn't it?)
People won't wise up. Apple will blame AT&T and AT&T shareholders will demand that the AT&T corp heads squeze those vain, stupid people for all that they are worth (and then some if they can get it).
In the real world, vanity feeds greed. The greedy know this and the vain don't care enough to change.
- refunktion0
I had a great weekend... afterwards, they sent me this survey, here is one of my answers.
"My phone was stolen from me in Oakland this past Saturday. I was walking down the street and was held up at gun point. I was commanded to empty my pockets which included my iPhone. On Sunday, my only option to get a new phone was to sign up for two more years AND pay $399 ($455.91 after taxes and fees) for a phone worth $199! It is absolutely absurd, I am already committing to two more years to pay you over $2500 and on top of it, you feel its necessary to charge me as if I was upgrading because I wanted a new phone. Fuck you At&t, I was robbed twice this weekend. I can not wait for the day that the iPhone is available with other carriers."
- Don't swear or they'll ignore it.Jnr_Madison
- dammit.refunktion
- ninjasavant0
I just decided to switch to Sprint for similar reasons.
- Jnr_Madison0
They actually downgrade you for buying an iPhone? LOL!
- Point50
Big Bang > dinosaurs > cave-men > jesus > black plague > enlightenment > industrial revolution > 2nd industrial revolution > great depression > aboloshing of the gold standard > capitalism > iPhone
– identity
that was too good to leave in the notes
- dconstrukt0
and verizon is notorious for overbilling you.... i was on the phone w their support monthly... getting $300-600 bills when i was barely using the phone.