Client of the Day
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- Al_dizzle0
those radio buttons look like tits.
- what's your client do?ohhhhhsnap
- Post radio buttons now!wagshaft
- lolohhhhhsnap
- Radio buttons or GTFONathan_Adams
- monospaced0
Thursday, 5:07pm
PM puts me in contact with an internal client—via email fwd:—who needs a bunch of digital assets done by tomorrow, thus assigning me the 24hr turnaround without my consent, and forgets to forward attachments. I politely ask for attachments, which she can't send, so she tells me to ask the client myself. I reply to the client with a request for the attachments and a polite note that I have plans tonight and deadlines tomorrow so, is Monday acceptable?5:24pm. Client responds with more details about the project she forgot to send the first time. I reply with a thanks, and, would Monday be okay, since I am about to leave the office and I have deadlines on other projects tomorrow. She replies with yet another attachment, ignoring my question again. It's closing on 5:45, I have to be somewhere in a few minutes. I reply that I'll have something for her to review on Monday, and that tomorrow I'm working on my pre-existing project deadlines.
(By the way, I've never fucking met this person, and her name is spelled with y where it normally would be an i)
9:05pm. I'm already home, kinda trashed from the congratulatory drinks thing I had told the client I was going to a couple of times, and my work phone buzzes and it's the client with another email. It goes like this:
Hi Ben,
I hope you're enjoying your dinner vs reading this... I forgot to include a link to our event site (she actually put in a legit link) — which ***** *******'s team approved, so if you can use the same head shots in a similar way that might be the easiest design for the " 2 - First Post" image. Also, the ******* *** **** (another legit link) article that ran in *** News yesterday will explain a bit more about the event -- make sure you click the button to add the event to your calendar! ;o)
Ping or call tomorrow if you have any questions.
THANKS!!!!!!
(Name spelled with a y where an i would normally be)- top off your night with a j and send her an email saying "Ok"ohhhhhsnap
- animatedgif0
"Head of Digital" at a major TV network... Ask her for the stations logo (they recently rebranded) she sends me a file "This might be it"
01_Home.psd
No, that's your entire homepage design and the logo is tiny and not a smart object.
- Hahaha... Obviously she's sexy and did'nt need to know a shit about heading a digital dpt.OBBTKN
- OBBTKN0
Two months after the client received the invoice, they realized there're computed a large amount of hours due to changes and template modifications (client requested)... And wish a reduction, obviously.
I said i've not included ALL the production hours i spent, and invoiced much weekend hours like mo-fri hours, and a gross reduction is included jet.
Anyway, i suspect i'm not going to be paid for this work...
- monoboy0
Client: You know that A5 concertina flyer you did for us a few months back. Can we have another one done this week, same design and spec, just new content which we'll supply.
Me: Sure, if you keep the content with the same structure we'll do it at the artwork rate, give you a good deal.
Client: Fantastic, we'll send you the content tomorrow.
--
We receive the content four days later. It's enough to fill a 32 page A4 brochure.- Did the client ask, "Yeh but can you just make it fit?"pang
- detritus0
Without any hint or announcement from them, I've Just received a 16-bottle selection of nice ciders from a client whose website I cobbled back together after their WP front end was hacked.
i'd rather they just listened to my advice and got rid of the WP front-end (it's superfluous), but this'll do in the meantime,
- BusterBoy0
A now ex-client of mine...
They went out and hired a fucking "Social Media Expert". This "expert" decided that the custom built CMS we had produced was too complicated for her to use so convinced the client to move "to a much simpler platform".
Turns out she got her boyfriend who is a fucken graphic artist who does the occassional bit of Wordpress skinning, to rebuild the site.
Surprise surprise the entire site has turned into a stinking pile of shit...ecommerce is now completely broken and the "Social Media expert" has been asking me for all kinds of assistance removing the client from the process.
All my replies to her have been BCC'ing the client...so I'll be expecting a call soon to rebuild the thing again.
Fuck some people are dopes. "Social Media Expert"...pfft. What kind of joke title is that. Wow, you can use Facebook and Twitter you fucking genius.
- HAHAHAHAHAHAHAHAHAHApango
- Don't forget she has IG skills.doggydoggdog
- sounds like she conned them.freedom
- ohhhhhsnap0
my client in the bay sent a big save the date to a no name online printer who i know will not give them a proof :( ... i'm nervous, and with all of the union printers in the area (and my pressing them to get a reputable company) they decided to go with this shitty online company. moo would do a better job.
- Good luck ;)OBBTKN
- how to save a possible sinking ship.. fingers crossed.ohhhhhsnap
- Vista?.... fucking hate that site.pango
- *save the date invitationohhhhhsnap
- exactly like vista. but they are paying for it.ohhhhhsnap
- Client is your cousin?doggydoggdog
- lol no but they are 50+ people. the decision surprised me but maybe a financial thingohhhhhsnap
- ohhhhhsnap0
A client has been good with 3 past payments (within 7-10 days), they are 7 days late on this end of the month a bit tight for me. would you charge your client that fee that's in the contract or let it go?
they sent me an email after inquiring about it 2x, saying "here it is! it's on my desk, it's going into the post box today"
- this org is also on the other side of the coast so it's going to take a little while to arrive.ohhhhhsnap
- Be nice. You want to keep them, you like working with them?doggydoggdog
- a check in the mail? really?sine
- got it friday :)ohhhhhsnap
- paypal?zarkonite
- now i have paypal 1/14/14ohhhhhsnap
- ohhhhhsnap0
http://www.freelancersunion.org/…
kind of good.
- pango0
"A client emailed me wanting corporate photo headshots. I sent back a quote.
CLIENT: I have never come across a photographer that charges a fee - as generally they want to use the photos for a magazine, portfolio, etc. Do you not submit the photos for publication? Or are you not a professional?"
lol go fuck your self.
- bahahahaJG_LB
- lolsine
- What a tooleoin
- Share the email addressalbums
- Funny. Probably just a guy who never thought about it before. Bit stupid.nb
- hahahaha. are you not a professional!!!!!!!capn_ron
- They are a current client?bainbridge
- O__oohhhhhsnap
- Have them all sign releases then put their headshots up on iStock.i_monk
- He just wants his photo in a magazine?freedom
- timeless0
haven't been to this thread in awhile, just heard this in a meeting:
c: make the gray a more vibrant gray
me: you mean a gray that's more colorfully cool like a bluish gray or a warm reddish gray?
c: no . . . y'know, make it more . . . showy
me: . . .- you can use a hot stamp foil on a website, can't you?Amicus
- bainbridge0
One client writes "hope all is well" at the beginning or end of almost every email he sends.
Do you think he's worried about me? He's kind of a prick too.
- bainbridge0
^ same client "wants to get lunch some day" too. I just do small jobs for him and was referred by a friend of a friend. I don't know a thing about him.
- i_monk0
"Do revisions count [toward the time/cost]?"
- freedom0
"Let's make the .pdf scroll sideways." -- Client
- ---->ohhhhhsnap
- no.ohhhhhsnap
- lol. I have that request! They should have an option.hotroddy
- omahadesigns0
Do you all have clients who you just don't like as people? Is that just natural in any service industry?
I have a new client who thinks very highly of herself, but her company is boring and she has "big plans" that don't seem like they'll come true. She pays on time, but I am growing tired of her.
- aliastime0
"Our concern with the BC proof is that the blue is not printing blue. I met with the printer and she suggests sending another file."
Dude, it's not my job to adjust colors because the printer you chose can't match a f'n pantone.
- freedom0
Has anyone ever told a client they were hard to work with or they were being a snob?
- all the time.ArmandoEstrada
- yes, I quit and years later I saw him on Bravo's Millionaire Matchmaker and he's still a prick!whatthefunk
- But he's a millionaire and I'm not but I'm not a prick and that's worth more to me...whatthefunk
- and...he didn't do well w/ the ladies on the show, b/c he's a fucking douche...whatthefunk