Client of the Day
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- bjladams0
just sent client a note saying that we're not going to meet the deadline unless the files are emailed thru by noon.
they responded with "we're working hard to get those to you asap"
next they post on fb that they're so excited to be taking the day off to go out on the lake, leaving in 10 min!!
i liked it.
- Just add teh content later - do all the design first. Easy.mikotondria3
- hahaJosev
- pango0
How do you charge ass hole fee?
Just had a client who doesn't like the idea of getting all the files after full payment. Which I've told him to only ask me to start the project only if he agrees to it from the very beginning (no contract).
now he said he feels offended what i don't trust him. ass. i trust you until you until you forget what you agreed to.
how would you deal with it?- < http://vimeo.com/220…uan
- make them sign a contract ( a real one ) before starting ANY work.doesnotexist
- putting things down in ink helps keep everyone honest.bjladams
- It was a small amount. didn't think i need it. however it is on email ink...pango
- Pango, if it's small money, then just say thanks, but no thanks. You like making money right?randommail
- sine0
i had a client once (female) who found it "very offensive" that i didn't use smilies/emoticons in my e-mail correspondence...lol. i politely tried to tell her that i read and respond to hundreds of emails a day and don't have time to put a smiley at they end of all of them. she wasn't a client for very long...
- sine, Y U no love me? :)albums
- *correction
Y U no (L) me!
lolpango - plz respond...animatedgif
- Had something the same the other week, because I didnt sound excited on the phone to her, TAMMADannyDyer
- pango0
Ok i'm a bit more calm now. Gonna go write an email to that client apologizing if I offended him in anyway (sarcastically). Then ask him what's he gonna do about it.
- pango0
oh and he's pulling that move "I'm an friend of your friend and an engineer firm. i'm offended that you don't trust me" well fuck, i'm offended that you don't trust me since i'm friend of your friend too.
- monoboy0
C: Can you get a press ad ready today for a new campaign.
D: Sure, send us the details. When's the deadline?
C: 12pm.
D: It's 1pm.
C: Oh, never mind.
- bjladams0
client approves the quote and says to proceed with the order. we let them know that we will begin once we receive the deposit. a little while later we find out that the individual is not in the position to be spending the company money or making decisions. hahaha.
- RudyRudy0
A client today...
<client> We feel that we are not revealing everything the teaser...
<me> That the idea of the teaser. You don't say it all...
<client> Let's say it all...
<me> Hmm, what we do with the teaser?
<client> We'll use it in the middle of the campaign...
<me> Great!
- animatedgif0
The background of this <big technology brand> project is too on brand.
Can we replace it with these arbitrary photos I took instead... by the way I'll need to bill you for these.
- BTW We will need to charge you to add these photos...DannyDyer
- pango0
Submited a rush order and told me its a good opportunity for an artist like me to show off my telant.
I laught.
- AdamWintle0
A client recently asked me to add more red to a website design because with RGB colours the R will load first and make the website faster.
- truthprophetone
- actually the B loads first because pages load in alphabetical orderprophetone
- and then you stabbed them.CanHasQBN
- bjladams0
- Wet and shinnymonospaced
- pretty shiny. fairly wet.CanHasQBN
- best email evermonNom
- nadanada0
i have a current client that requires a meeting every time a change is made. for example, they change a sentence in a brochure - small enough, doesn't change the layout / flow at all...
"let's meet on thursday to discuss."
so we haul in to their office (40min away) where we look at it printed at 50% on 8.5x11 paper and they say "ok, great. we have two more changes. send us a new PDF and then we'll meet to look at those."
we're getting a (fairly large) flat fee - so no hourly charges for meetings - plus even if we did charge hourly, each meeting is literally 10 minutes long.
OY GEVALT
- Include travel fees in your contract.ArmandoEstrada
- I don't understand people.omahadesigns
- ohhhhhsnap0
how do you guys deal with clients who love your work but don't have any kind of "tact". i'm thinking of charging a little overhead.
- ohhhhhsnap0
Client of the year.
"Thanks. Sorry, I'm not going to get a chance to review a contract. Not sure what's in it. I'd prefer to just handle things by project, with a quote and then an invoice. "
- And this is from a LAW firm for my peoples.ohhhhhsnap
- Excellent, then we're bound by our statutory rights, no ?mikotondria3
- lawyers are just a-holes, i'm finding..ohhhhhsnap
- i had to turn down work from a law firm that specializes in intellectual property and copyright for pretty much the same reason - the most condescending contract I have ever seen for an already half-price jobscruffics
- ...same reasonscruffics
- dijitaq0
client's project manager: the deadline is next week, why are you still using dummy images on the website? what have you been doing for the past two months?
me: every week i've emailed you regarding the images and you haven't sent over anything. what have you been doing im the past two months?
- ETM0