Lost a big account . . .
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- 46 Responses
- mekk0
yeah how was it?
- i_monk0
He's dead!
- 23kon0
"What makes good design" !!!!
What a lot of bullshit!
If the guy is questioning your design skills then he should never have hired you in the first place.
I'd have a think about what went wrong in the process and why this client was lost and go in with a presentation about that.
If the blame lies in the processes of the company that you work for then that's what should be addressed, not 'what makes good design'.It should be a presentation on "What makes good client management, what makes good internal processes, what makes good agency>client>agency communications...."
IMO, if you can go in there and point out exactly where the problem lies and come up with a solution then the guy should be giving you a f*cking medal for helping him save his company from losing more clients rather than questioning your design skills or practices.
It doesn't matter WHERE you get your ideas from (imagination, doodling, smoking pot, lying in the countryside) as long as your ideas are good ones and answer briefs.If he then shows you the door .... give him the finger and wish him well on his sinking ship.
- well fucking saidanimatedgif
- i like itarthur
- I like this, too.alicetheblue
- yupmikotondria3
- _me_0
win some, lose some, learn and move on....
if you can talk about this as an individual, within a working partnership with your boss and as a company as a whole...
then that'd be nice.
- ernexbcn0
I don't find that homework they gave you encouraging, but best of luck.
- mekk0
If it was your fault and you are the only person who is responsible for the loss, then quit and start somewhere else when possible.
If it wasn´t, explain them why and go back to your business.
Good Luck!
- 23kon0
btw .... in this meeting, if it all looks like it's going wrong then take as many of the folk you don't like at the company down with you!
lolSeriously though, all the best man.
- sink the ship! love it.d_rek
- haha fucking awesomeanimatedgif
- formed0
Did you "lose" it? I mean, was it you (and your team's) fault that they left?
A client can leave for a billion reasons, from cost/budget to finding someone they like better to their nephew starting "design".
If the client threw their arms up, called your boss to tell him how bad your team was, etc., that's one thing. If they just took biz elsewhere, that's just life.
- timeless0
not fired, not dead . . . far from it actually
it was great - and we've met again on the same topic this week
i know it sounds super cheesy but I feel like a claritin commercial - like a haze has been lifted and I've never felt more alive, never had as much confidence in my position, and my work - that I have at this moment (and apparently more focus too 'cause i've been visiting QBN less, my apologies to the gif thread). cheesy, once again, but: "It's only when we've lost everything that we're free to do anything."
- spendogg0
Is everyone else being asked to do the same proposal? I am assuming you are not the only designer on the team. It seems like a total wank move by the director. But if you must keep it high level, like "design direction should be determined by a solid creative brief based on the client's goals, but always be grounded in a solid concept supported by flawless execution (typography, photography, grids, illustration, and passion)
- omg0
I've seen a couple of cases where an escape goat had to be chosen. You might have to take one for the team. Bring your lawyer!
- LOL @ Escape Goat. Sounds like a Meme to me.spendogg
- haha spendogg, definitely a meme there.johnny_wobble
- It's a biblical reference, I believe.mikotondria3
- LOLJaline
- 20020
lose of big account = people getting laid off.
- Nicelydrawn0
I would stay positive and professional. Obviously remain regretful for the loss, but show you won't be brought down by it.
As far as design goes, I would keep it very high-level. I wouldn't worry about getting down to too many specific details and dwell on style. I would use it as an opportunity to define your philosophy on design.
I for one believe design, at its root, is problem solving. Show you know how to take ego out of the equation and can deliver solid thinking on an issue and provide viable and clever solutions. Creativity is a key ingredient to good design, but so is strong analytical thinking, research, empathy, foresight, and intuition.
From there, you could show a few examples of great design and talk about why it is great - beyond the "it looks great". How does it solve the problem? Show a couple examples of your designs and how they solved a problem effectively.
Just my 2¢. Take it or leave it, but I think it is an opportunity to show your boss that you can look at the big picture and the little picture as one. Good luck.
- dont be too regretful. clients come and go. some clients like to change agencies to keep things fresh23kon
- CALLES0
soiunds like you guys have kissed his ass enough and he is ordering in a big kiss ass session
- ORAZAL0
You still haven't told us what you did to lose the client.
- toodee0
I'd respond to his question in the form of interpretive dance.
- OP310
- i_monk0
Blame rolls downhill, but responsibility rises to the top. Ask your director why he lost the account.