Lost a big account . . .

Out of context: Reply #19

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    "What makes good design" !!!!

    What a lot of bullshit!

    If the guy is questioning your design skills then he should never have hired you in the first place.

    I'd have a think about what went wrong in the process and why this client was lost and go in with a presentation about that.
    If the blame lies in the processes of the company that you work for then that's what should be addressed, not 'what makes good design'.

    It should be a presentation on "What makes good client management, what makes good internal processes, what makes good agency>client>agency communications...."

    IMO, if you can go in there and point out exactly where the problem lies and come up with a solution then the guy should be giving you a f*cking medal for helping him save his company from losing more clients rather than questioning your design skills or practices.
    It doesn't matter WHERE you get your ideas from (imagination, doodling, smoking pot, lying in the countryside) as long as your ideas are good ones and answer briefs.

    If he then shows you the door .... give him the finger and wish him well on his sinking ship.

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