Fuck you, comcast
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- nearestexit0
comcast was supposed to come to my house today and setup internet access for me. my wife took the day off and the nitwits never showed. They claim they called me, which my phone shows they didn't, but the customer service people insists the tech service person called.
I've already waited for 8 days since I initially set-up the scheduled appointment. As soon as Verizon FIOS is available where I live, I'm signing-up.
- designbot0
^ That's happened to me before as well....my favorite is "the tech will be there between 9am and 5pm" arghhhhhh....being filled with rage....just thinking about Comcast.
- ismith0
They suck balls, but there is nothing else available here. I mean shit, we don't have cell phones here, some people don't even have land lines, and sometimes even Comcast fucks up and tells me that they can't send a repair man because my area isn't covered by them.
- nearestexit0
I've heard nothing but negative feedback from everyone who uses Comcast in the area I live (Northern VA). They truly are one of the worst companies for customer service.
- kult0
" hahaha, oh man, I feel your pain.
http://www.qbn.com/topics/556730…...as does ponyboy
http://www.qbn.com/topics/542258…BAHA. That's fucking hysterical! I mean... for fucks sake..
- flavorful0
To be honest ... I've used Comcast for like 10 years and I used to just absolutely punish the bandwidth and have never had any problems.
I think I set the precedent on how much I was moving back and forth so now when I do things it ain't no thang!
- flavorful0
Also, I've never had any problems with their customer service except for one time one of their employees who showed up at my house was a drug addict and I had to throw him out physically, haha.
- Imposeum0
yeah
- philipdrumman0
i like comcast's funny commercials.
they make me laugh sometimes.
"save a load of benjamins" it says. i mean, what a hoot!Those kids.....heheh *sigh*
- nearestexit0
comcast did it again. they said they'd be here today when I spoke to them on Wednesday. When we called today, they said they came on Thursday. Now they're saying they'll be here on Sunday. If it weren't so fucking pathetic, i guess i'd be laughing.
- studderine0
yea, i had them, canceled their service and they have billed me via mail 3 separate times. this is after i received a 23 check because i canceled my service in between a cycle. f*ckers
- SigDesign0
Thing I hate about Comcast... they have an Internet division, and a regular phone division for sales and tech support.
If you order from the Internet, you can't talk to the Internet people via phone... how fucked up is that? I was talking to someone on the phone trying to sort out a double-billing (which often happened), and they said to contact the Internet department. So, I said, OK what is the number? They don't have a number, you have to contact them over the Internet...but when you go to the live chat, they would never be able to help, and try asking for a manager that way, or a name...
- digdre0
yea, fuck you
- sputnik20
i once called comcast to ask about their services. they were so rude to me that i went to directv. if that's how they treat customers when they're supposedly TRYING to get their business, i really didn't want to experience their service once they had me.
- nearestexit0
happy ending. my wife suggested calling their tech support instead of their customer support to see if they could get us hooked up (backstory...we actually had service the first week we moved into the house from the previous owners...we had scheduled an install then they shut the service off).
anyway, because we already had a cable modem, tech support got us hooked up. the funniest part is that customer service insisted repeatedly over the two weeks we tried to get someone out here that this wouldn't be possible.
lesson: customer service reps at comcast are a bunch of minimum wage telemarketers that can barely think for themselves.