DC: Knowledge Management - Opportunity
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- Glitterati_Duane0
Interestingly enough. I'm just not prepared to move at this point though
- Screen cap of a paper I just wroteGlitterati_Duane
- Qbn gets a few mentions too!Glitterati_Duane
- hinders = hinges, I think you'll find. Well, I *hope* you find.detritus
- Yeah. Someone pointed that out to me the other day :(Glitterati_Duane
- brothernoah0
Nice. Isnt the whole KM thing a challenge. My employers view it as a technical field. I keep trying to tell them its more of customer interaction field. There are so many KM Tools out there but the most important aspect is proper communication and interaction between the user and the tools.
- Glitterati_Duane0
I'm very new to it but so far my immediate supervisor has been very supportive. She's actually been leading the charge for a long time in varying degrees but didn't know it had a name. She's experienced a lot more resistance then I have. It seems that people are starting to get its importance now. The technology is important but it all boils down to people in the end. We want to manage our knowledge better to improve customer relationships and provide better service.