DC: Knowledge Management - Opportunity
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- brothernoah
I have been working as a knowledge manager for the last 3 years. I’m getting ready to head up a similar initiative with another agency. I need to back fill my position and my office is having a hard time finding someone. They are looking for a more technically oriented person and I keep telling them you need someone with a design background. Having that sort of experience is very important. A designer has the ability to take a broad idea or concept and create something useable. I feel like this is more important in the position as many of the requests need to be analyzed and then implemented with little instruction.
One other main function is setting up and creating SharePoint portals. We mainly use out of the box capabilities but we do have some lee way in using Jquery to add enhanced content so experience with that would be a great plus. In creating the SharePoint pages its mainly working with the layout to make them useable for the Govt. team and community. We also create the help documentation to assist users in interacting with the portals. I usually put together a nicely laid out image in illustrator and these have gone over very well.
There are two large annual conferences that we produce banner graphics, posters, and printed materials. We also create the graphic content on the web portals for the agency security tools.
There are good benefits and also the opportunity to telework 2 days a week. And that’s the business.Summary:
Position: Knowledge Management Analyst
Location: FT Meade MD
Pay: Will be decent
Key Skills:
Good Design and Layout Knowledge
Adobe Creative Suite
Sharepoint 2010
Customer Service
Problem Solving
HTML, CSS, Jquery
Understanding Printed material (Single pages slick sheets & Tri-Folds)If you are interested please contact me and I can send you a job description and how to apply.
- Glitterati_Duane0
Interestingly enough. I'm just not prepared to move at this point though
- Screen cap of a paper I just wroteGlitterati_Duane
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- hinders = hinges, I think you'll find. Well, I *hope* you find.detritus
- Yeah. Someone pointed that out to me the other day :(Glitterati_Duane
- brothernoah0
Nice. Isnt the whole KM thing a challenge. My employers view it as a technical field. I keep trying to tell them its more of customer interaction field. There are so many KM Tools out there but the most important aspect is proper communication and interaction between the user and the tools.
- Glitterati_Duane0
I'm very new to it but so far my immediate supervisor has been very supportive. She's actually been leading the charge for a long time in varying degrees but didn't know it had a name. She's experienced a lot more resistance then I have. It seems that people are starting to get its importance now. The technology is important but it all boils down to people in the end. We want to manage our knowledge better to improve customer relationships and provide better service.