client fucked it up again.
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- freedom
my client likes to send out his own email marketing through mailchimp.
last two times, he's fucked up the image I sent him, and it comes out badly centered with bad ugly type.
I offered to help and given instructions on how to fix it this time, but he didn't do it.
He fucked it up again.
I'm mad. Do I yell at him, ignore his future emails, or what?
- nylon0
Switch off...
They'll never learn and they are just not worth it...
- jon_d0
when in doubt, fire someone.
- jon_d0
when in doubt, fire someone.
- monospaced0
they probably don't care or see anything wrong
- elahon0
I feel your pain. One of our clients just sent out an email to a 10,000+ list laden with images that were not resized or optimized. The email had about 15 images that were between 5 and 10MB each.
- ouchfreedom
- LOL, 100% into spam folder?randommail
- How do you put a 5mb photo in an email?freedom
- love it!formed
- EPtype0
get used to it.
- Josev0
Im glad to know that I'm not the only person who deals with this crap
- desmo0
There is a certain point where you have to let it go. Some battles you wont win. As long as you are still getting paid at the end of it, you've done your job.
- freedom0
I told him exactly how to fix it, and asked if I could do it for him, and he still FUCKED it up. I'm pissed off and want him to know.
- robotron3k0
you've lost your influence, get someone else to comment on how poorly it looks. That usually gets the conversation started.
- Hombre_Lobo0
Just explain to him he is more than welcome to do it himself and mess it up, but sending out poorly thought out / poorly presented emails isnt conducive to the success of his business.
If he still wants to do it himself then he knows he isnt doing all he can for himself.
- animatedgif0
Who cares really, if he wants to do it himself then let him.
As long as your name/studio isn't on the email
- zarkonite0
Why do you care?
- freedom0
I take pride in my work and want to help my clients look good.
- LOLukit
- It's just a junk email mate, no one's gonna even read it.
animatedgif
- formed0
Did you get paid? Are you charging to the consultation?
I'd add a little more onto the next project for headaches and chalk it up to "cash flow". Forget being attached, some people just don't want help and don't see value in things being done correctly (at least not all the time).
- dash0
Emphasis how audiences are sensitive to visuals that work well and overall "well crafted" messages. And be patient. Perhaps he will come around and accept your assistance. Clients must come to trust you and see you as part of their camp, it seems like this client has not done that yet.
- maikel0
You are a lousy bunch whiney... designers!
Freedom, it's your bloody fault for doing a design that is not user proof. Unless you started working with clients yesterday or you never dealt with user generated content you must assume that you end client will fuck up any template that you can put together.
When the bloody CMS thing kicked in to the interwebs we stopped using the ubber fancy pics to fill our wireframes and we started testing designs with shitty poor-judged choices and we tried making things look good with 'real' content.
Also... there are a few options of scripts that will re-export your JPGs into something more digestible... so no excuse in there.
LASTLY, if a client would be able to tell right from wrong in terms of design, why the hell would he hire you?!
Sorry, it is a bit of a shite day so this is my venting here. At the end of the day, no matter how tasteless clients are, they pay your wages, aye?
- robotron3k0
client fuck up = cha ching!
- animatedgif0
End of the day though it's junk mail, no one wants to read the message anyway. It's just a cash vampire to use on clients
- freedom0
true, maybe I can forget this happened.