Client Rant
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- e-wo0
Oh my god. Showing him that site would result in hours and hours on the phone. I would eat a whole clip.
- e-wo0
So, I'll be firing him tomorrow. After review, I've completed half the work, so I'll be refunding him to the point that the project is half paid and delivering the psds.
He's going to be furious and threaten to sue over the $700 he'll feel he's lost.
A 9 to 5 is starting to look tempting...
- Continuity0
Resigning clients is a fact of business life, mate. It's a tough decision - especially if you're freelancing, and the money is tight - but sometimes it has to be done, so save your sanity or your dignity or your time for other more important clients; or all three.
Agencies large and small will do it; when I was at McCann Erickson, we resigned from three of them during my time there, and I've dumped a couple of nasty freelance ones, too.
As long as you know you did everything you could to make that relationship work, and they weren't stepping up to the plate and doing their bit, then you should have no regrets.
- e-wo0
I certainly have no regrets as to how I handled the project. I'm more concerned about having to deal with small claims court if he gets stubborn.
- As long as there's a good paper trail on your side, you should be good.Continuity
- It's not a great paper trail. What would make it great?e-wo
- Contracts, with a clause that gives you an out, if need be.Continuity
- Wish I had that. Will be revising contract form from here out to provide for it.e-wo
- Good call. When you freelance, you need to protect yourself as much as possible.Continuity
- raf0
It is important to always tell the client he's paying for your expertise and you are results-driven: goal is for the website to bring him money.
- BoneCrusher0
yeah you can tell them that raf. Repeat it as many times as you want.
But that doesn't mean they'll believe it.
- acrossthesea0
Good for you for firing this guy. Doesn't sound like he's worth the effort since he's already an "expert". Keep it positive.