Contact form worthwhile?
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- boobs
Anybody ever get any worthwhile information by putting a contact form, asking for people's names and emails, on their web site?
Or do you just get crap?
- doesnotexist0
great question- about to do this myself.
- ********0
ask for specific information and you stand more chance of getting something worthwhile ... a general 'contact us' form is useless imo
- boobs0
Well, at this point I was just going to ask for name, email, phone number, and have a space for comments.
What would you suggest instead, lukus_W?
- dropdown0
I need help processing a form if anyone knows what they're doing in here...
- ideaist0
http://www.heturnshisbackonthecr… - Click the arrow and hit the contact button at the bottom... We use this which is great... Starts a controlled conversation with a touch of humor (the love/hate part) but make sure you have required fields/verification otherwise people send random ascii characters which is funny for approximately 1/2 of one second...
- billl0
eg how they found you
can use http://hivelogic.com/enkoder or captcha/recaptcha to keep spam out
- boobs0
Looks good. About what I need.
Does having the drop-down cut down on spambots?
Tech Q, because I'm boobs: What stage is the verification handled? The Flash, php, MySQL, or whatever?
- ********0
People need a reason to give you details.. I don't want to be contacted by companies unless there's a good reason... I reckon it's the same for most people.
* If you have a contact form attached to each out-of-stock product in an ecommerce site ...I might fill this is in so I'm emailed when my product in stock.
* If you have a mailing list which offers regular discount coupon codes for the site, and I'm interested in the products ... I'll sign up using the mailing list contact form.
* If I want to contact a company, I like to email - because then I get a record of the conversation with all my other emails.
If you're going to offer a contact form -> I'd suggest you ask for the bare minimum of details required.. or at least make the extra fields optional. Just put yourself in your site visitor's position and you'll okay.
- OhYeah0
Always validate your forms, especially the email field.
- vaxorcist0
I think a contact form is good for a designers site, but for a blog, it may be just something the crazies use to keep venting stuff after you delete their posts....
- acescence0
i've seen a surge in those little "give us feedback" tabs that float around on people's pages. what's the story with those?
- middle-management in need of statistics to prove their worth maybe********
- middle-management in need of statistics to prove their worth maybe
- paraselene0
item one:
i have not answered nor checked the voicemail on my landline at work since february. it's all just cold-callers. anyone important will have my mobile number.item two:
our most valuable clients are referrals. this goes for mom and pop shops as well as blue chip fuckwads. anyone contacting you through your website is looking for a p.o. or an internship.