Technology Fail
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- tOki
Our server's heatsink fell off last week causing the motherboard to melt. This in turn made the powersupply blow up.
As a result we lost access to all our files, e-mail, staging server for all of friday. It's barely functioning today on monday. I'm on a mac and it's a windows box. I'm told also that 1500 files were corrupted in the back up process, most probably being the large photoshop files that I have to work on. Other files are simply not there anymore!
I can't connect to e-mail except through remote desktop. But because the harddrives have had to be put into another box I can't connect to them via my windows server account. I can't save onto these drives from my mac, even though I can connect that way.
Furthermore! No one can connect to several of the backup drives and it's refusing passwords/logins.
I'm now stuck with physically transporting my files from one machine to another via thumbdrive as well as having to do this for email attachments to/from co-workers.
Being a designer I have a high file turnover rate...
eyoehjgah.
- climbatree0
and ?
- Peter0
Climbatree,
*sniff sniff*
Yeah. That's your regular case of frustration right there.
*points at tOKIs post*
- BuddhaHat0
Err, slap your tech support guys for not having a better disaster recovery plan in place, a better response-time warranty, and a more effective backup system.
Server images should be taken at least once a month so that when something like this happens, you can put ALL your data in a different server, migrate the user/security/data/backup settings, and pick up where you left off....
A secondary NAS with RAID5 might help, too...
Either way, you're up shit creek right now, I hope it doesn't cause you too much grief.
- or fire them?lukusW
- Our servers are managed by another company..they SUCKtOki
- Ohh, I think I know who they are!MrOneHundred
- lol mr100 have you had similar issues ??tOki
- boobs0
Wow! I've heard of this shit happening, but only in the abstract, like "this could happen if you aren't careful" kind of thing.
Will you bill able to bill the clients all the extra hours you'll have to work? Or do you just have to eat that shit?
- tOki0
Yeah we just have to deal with it. Same people who upgraded our server screwed up our e-mail 3 weeks ago and blew all our bandwidth too. (30gb over a weekend)
The result:
We lost e-mail for about 3 days & people on mac's couldn't get anything until we got remote desktop working last week.
1 dial-up connection split 12 ways for 7 days until our quota rolled over.