Unpaid Invoices
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- statik
Hey guys/gals
I have a client who hasn't yet paid 2 of my invoices (different projects). They're about to incur additional charges as stated in the contract. I use PayPal for invoicing because it's free and I'm big on keeping costs down. I have reminded the client a couple of times in email...with no acknowledgement, but I'm still working hourly on their ongoing stuff.
There is an option to 'remind' the client of the invoice in paypal (although I have done this manually in emails)....so after monday, it's time to add charges to the updaid invoices, should I ;
A - 'cancel' the old invoices and issue new ones with charges detailed on there (same invoice numbers?)
OR
B - Issue a new invoice (same invoice number that relates to the orginal plus ..'a') and just have the charges on this seperate one?
- So there will be 2 new ones because 2 projects are unpaid (but still ongoing)...what is there preferred method so I'm not confusing things for them and me...?
any advice would be appreciated, thanks
- brandelec0
prepare new invoice with new charges and new total
easier for the records- for each projectbrandelec
- +1maximillion_
- so are you saying a new invoice with previous billing total plus late fees? to cancel previous?horton
- i woulda thought the previous submitted total should be left alone as it is already in the system.horton
- im saying bill the extra only. i didnt read this correctlymaximillion_
- ********0
forget the money.
- its overated anywayIronmonkey
- demand livestock and arable landmonNom
- statik0
*** A is supposed to read, issue new ones with charges detailed on there ASWELL as the existing costs
B is a seperate one just for charges
apologies
- TheBlueOne0
I just got a nicely worded letter from one of our supplies saying "Due to the current economic conditions, prior due balances will not be carried beyond 30 days. Amounts left outstanding after that point will incur full interest charges as per our agreement and your account will be suspended. There will be no exceptions."
Harsh climate out there.
- suppliers..not supplies..TheBlueOne
- OUCH. no recourse there eh?
zenmasterfoo - I think they carried a lot of guys 60 to 90 days out, so it's understandable..but harsh..TheBlueOne
- what are we talking about here. mawhoring or freelancing?erikjonsson
- horton0
late fees on a new invoice, because in theory your client should have your previous billings at least submitted to their accounts dept.
pain in the ass for everyone if you change an invoice already issued.
- statik0
great brandelec...thanks
Juan_Dumplo - we do it all for the love right? :)
- statik0
hmmm
2 opposite directions - thanks tho horton, can we get any more clarification on this with regards to records/billing departments etc?
- brandelec0
sorry, meant new costs only on new invoice. horton's right, its easier for record keeping. then any incurring late fees thereafter is just new invoice with new late fees.
- statik0
nice one!
cheers brandelec and horton, I appreciate it
So I'm going with new invoices, just with late fees, (probably old invoice numbers plus 'a' or something like that)
thanks again!
- t_rock0
it's funny how work for a client seems to take a little bit longer when they don't pay overdue invoices. ;)
- ETM0
Like the supplier mentioned above, I am thinking of something similar. I have numerous clients who HAVE money but are now just trying pay all their bills in 90 days, so they hold onto it longer.
I am going to basically say than any account reaches 45 days and all work stops regardless of progress of project or related deadlines.
- Also COD on print materials and nothing gets released until cheques have CLEARED.ETM
- blaw0
Has anyone had any luck getting a client to pay a surcharge on past-due invoices? I'm not questioning the concept, just wondering if it ever results in $.
- No, usually they just pay the original amount.ETM
- in the UK yes, and ive made on the original invoice (interest) plus legal covered toomaximillion_
- plusminusbox0
I always remind them on paypal that they have an invoice that hasn't been paid. Also to make sure that they got THAT message, whenever i email with work, i mention that i sent out an invoice.
At some point... they pay. haha
- akrokdesign0
here's what the late paying clients do not get.
if they are late on the payment, them i will be late on payments also i might loose a good printer or programmer cause he/she didn't get payed on time either.
ones that circle started, its going around and a around.
best wishes on the payments, hope you get them.
- ********0
how much $?
- craighooper0
Be upfront next time (w/ all clients, new and old) about payment terms. I know we've had to lately. Many-a-client has paid late, and said they've "mailed" payment, when in fact, they have not.
Put your payment terms in writing (7, 14, 30, 60 days) in your contracts, on your invoices, and in person...
- craighooper0
... or over the phone, or IM, or email—whatever. Just ensure that the client is keenly aware of your unique payment terms (who knows, you might require COD). You see my point...
- utopian0
small claims court