Where Are The DVDs
Where Are The DVDs
Out of context: Reply #9
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- MX_OnD0
How about a few of us doing you a new year's favour and writing them a wee mail something like this:
I understand you see fit to question the ability of a customer to fill in an order form and have the bare faced cheek to pass the blame onto them.
It is rather unfortunate for your company that you have chosen to be so uncooperative on this matter.
The bad press that your company has received due to this is no doubt worth a multiple of the amount that you have chosen not to honour.
I should think that any attempt to remedy the situation and make good the loss to your customer will now involve more effort than would have been necessary had you acted honourably in the first instance.