US Law Exam...
Out of context: Reply #27
- Started
- Last post
- 30 Responses
- ribit0
Been thru O'Hare...probaby one of the better ones...You must mean the new Detroit terminal? The old terminals were one of the worst in the world (there was even a case study website done as an example of poor communication design (was on NT...anyone remember it?). A lot of the problem in the iimmigration sections comes down to a non-communication-design-aware culture in the government departments I think. I was arguing with immigration officials because they said I had to fill out the entire 1960's era I-94 form, even though the instructions clearly say to fill out only a portion...etc...
It's such a shock when you leave the quiet, cold efficiency of Frankfurt Terminal 2 to arrive in the old Detroit terminal with its brown carpet, lots of shouting, and confusing Microsoft WordArt signs...