OnSpeed.com - Real Deal?
Out of context: Reply #3
- Started
- Last post
- 4 Responses
- JamesEngage0
i love how people complain about 512k
I've been on dial up for 2 months because wanadoo are a bunch of incompetant fools.
They got it wrong 3 times in transferring my account over from one address to another...
The first time they said I had'nt paid the 25 pounds... when they hadn't even asked for it... I said I paid by direct debit... so they then blamed the bank.
The second time they got my post code wrong they had put in 1G18 *** instead of IG8 *** I said to them how many people do you know in the UK who have a post code that begins with a number!!!!
The third time, I was on the phone for an hour setting it up again... to which they said it would be another 10 days... rather than wait the 10 days I rang again 4 days later... and they told me I had no account... due to the changeoever not happening in 3 days...
The only good thing that came out of it is that they let me just leave... I threatened to just cancel the direct debit... and they said they would blacklist me so no other suppliers would have me!
Anyway... I got off the phone to them, dialed up BT online... set up the account.. and 5 days later I've got broadband... it even went in before the installation date they gave.