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Out of context: Reply #74950
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- Nutter2
Wanted to change the direction my fridge door opens. So looked it up on youtube and found out I just needed to remove a couple of bolts and attach it again on the other side.
Unfortunately one bolt just kept spinning. As it was within warranty I contacted support who first wanted to just send a new bolt attachment plate. It took some time to convince them that a new plate would not help me remove the current bolt.
So they sent a technician after 2 weeks who within 10 minutes said the whole fridge would need to be replaced. But support wanted a special technician to look at the bolt. So 3 weeks later he came and 10 minutes later came to the same conclusion and said I would be contacted by support about what would happen next.
That was three weeks ago, so now I've sent a politely angry mail to support to hear when I can expect to hear from them.
All because of one bolt....
- All because you started taking it apart?monospaced
- all because you want nice things!pango
- Likely there is a nut spot welded inside the door sheet metal that has broken free. What a waste to replace a whole fridge for that.monNom
- You might try to pull up while turning the bolt to give the nut some friction against the sheet metal.monNom
- Or you might just cut the bolt off and use a different one to put it back together.monNom
- the repair men did try using a screwdriver to create tension to turn it. Didn't work.Nutter
- Should have tried on day one to reside the door. I would use a metal saw to cut it off and continue with the fix.shapesalad
- As it is still within warranty and that would most likely break said warranty it would be a bad idea in my opinion.Nutter
- that’s fair.monNom