FUCK ADOBE!

Out of context: Reply #613

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  • PonyBoy2

    Every couple of years Adobe will run a promotion where I can save some money but retain all my apps / credits etc (I usually find out about it from one of you clowns here on QBN, I'd gleefully honk your big red noses if I could)...

    However... currently I'd rip my hair out if I could... but I don't have any.

    I contacted sales and had them set me up w/the promo pricing about 4-5 months back and it looked like I was good-to-go.

    I found out the hard way that their online sales staff (via chat) are fucking useless as all of my already-paid-for stock credits vanished.

    The first time I went to grab a stock image I see ALL my stored up credits from YEARS of payments were gone. Mind you - I hit their ceiling in terms of how many credits you can have (which is fucked up in itself as they cap you but continue charging you each month to retain those credits).

    I should have 120 image credits... I paid for them... just because I take advantage of a promo doesn't mean what is already paid for should be wiped out - yes??

    I've been battling 2+ months now to get my credit restored.

    In my mind all I did was 'refinance my loan'... If a person pays 2 years of car payments that money paid towards their loan doesn't just disappear and they start over at the top...

    ...what a bunch of fucking thieves.

    • Adobe stock images... just don't even bother.shapesalad
    • Just cancel your subscription, online, you get an offer thing come up. Take offer. It's best to do this a few weeks before the annual renewal.shapesalad
    • I'm just trying to get back what I already paid for. I rarely use their stock (I'm capped out @ 120)... but it's often handy on a quick cheap project.PonyBoy
    • Every once in a while the company I work for tells us how many unused Adobe Stock credits we have or how many Getty things we need to download or lose.CyBrainX
    • They, we all have to go on a downloading festival.CyBrainX

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