Shitty agency behaviour

Out of context: Reply #2

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  • Projectile0

    Another one, same agency I think. I was working for the same company.

    The marketing dept. came to us with a document they had gotten made, that contained a set of icons on an infographic. Nice design, decent icons. Great.

    The icons represented the 10 key areas of our business, so of course everyone wanted them in a different format - a home page image, linking to the infographic. An email image, promoting the infographic, etc. etc.

    They then sent an email stating that, according to the contract, they held the rights to said icons, and demanded royalties every time we used/referred to this infographic. So even though it was work we commissioned, they snuck in some legal jumbo that Karen from Marketing didn't understand, and are now demanding thousands for their use!

    ...and Karen from Marketing kept on going back to the cunts, because budget stuff wasn't her problem. This is how they get away with it - big companies where there's a disconnect like that. All Karen needs to do is get something nice looking in front of her boss - someone else has to worry about the cost.

    What are your thoughts on designers holding the rights to work?
    In my opinion, if someone commissions something, it's theirs.

    • nope - copyright remains with the creator, unless specifically signed over and paid for.hans_glib
    • I think between this and the other story you had procurement problems at that company =) They needed a producer.zarkonite
    • How much of a hassle would it be to redesign in house or outsource those icons as a replacement?CyBrainX

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