making beats
Out of context: Reply #1410
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- imbecile1
Musician's Friend just called me to give me a shipping update on my Behringer Model D (on the truck for delivery). They also informed me of a new gear assist program wherein I have been assigned a Musician's Friend representative.
This person has given me a phone number and email address, instructing me to contact him if I have any order or gear questions from tracking returns, general questions, or usage.
That's pretty impressive service if it comes to fruition. The only other experience I have had that could compare was with Mackie.
I once called having a question about my mixer, an employee answered the phone simply saying hello, not expecting a customer call. After a brief discussion regarding where I found the number and why he answered it, he proceeded to flawlessly assist with my issue. (user error)
- First analog synth?canoe
- Have you used Sweetwater? They've been doing that forever.section_014
- third analog, i've ordered from Sweetwater before, same as Musicians's Friend. the call this morning took me by surprise. Sweetwater was never as proactive.imbecile