Bitcoin

Out of context: Reply #1147

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  • yuekit1

    Just a warning for people using Coinbase...

    Coinbase generally gets a good reputation as an easy way to get started within the crypto market. However the reality is that if you ever run into any issues with them, it's basically impossible to get a response.

    I opened a ticket with them in early December and after saying they would fix it they basically stopped responding and now won't answer emails at all. And apparently this is completely normal based on the threads in this forum...

    https://www.reddit.com/r/CoinBas…

    yuekit 1Permalink
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    • Looks like they respond on reddit...
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    • Most of the issues are by people who have lost patience, which is understandable, but most transactions go through.... Eventually
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    • They respond randomly if someone complains loudly enough. But actual support tickets get sent to a queue that is apparently months long.yuekit
    • Set is right, they do get back to you eventually (or did me). They clearly didn't have the infrastructure in place for the upsurge in users recently. Which isfadein11
    • kind of understandable if no excuse.fadein11
    • Set, you were right about the whole SEPA/withdraw process as well, a little painful in the end :)fadein11
    • Yeah I'm not saying don't use them. Just be careful. As is often stated. if you have serious money invested don't trust a website. Use a hardware wallet.yuekit
    • Hardware wallet sounds very insecure.monospaced
    • Nothing is perfect, but hardware wallet to my knowledge has never been hacked. Exchanges have been hacked and you are at the mercy of their customer service.yuekit
    • https://hackernoon.c…yuekit
    • Specialized storage devices for cryptocurrency are a thing now, pretty cool actually.
      https://www.ledgerwa…      yuekit
    • https://trezor.io/
      The key thing being that you can restore access if the hardware device is lost by remembering a string of words.      yuekit
    • $89.99 haha. That's robbery.
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    • Hardware wallets can be hacked by tinkering with their voltage. https://m.youtube.co…monNom
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