Amazon Fire

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Free, live, on-device tech support
Simply hit the Mayday button in quick actions and an Amazon expert will appear to help you via live video. Our tech experts can co-pilot you through any feature by drawing on your screen, walking you through how to do something yourself, or doing it for you—whatever works best. Throughout the process, you’ll be able to see the Amazon expert live on your screen, but they won't see you.
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- does this give them control of your phone, or just the ability to draw on it?dbloc
- just ability to draw on it. i just bought the new kindle hdx and works really well!lvl_13
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