Let's Kill LaCie?
Out of context: Reply #50
- Started
- Last post
- 52 Responses
- raf0
==========
Bumping old thread
==========Lacie Minimus: mini USB 3.0 connector got loose, apparently a common problem. I sent it back to Lacie and they told me it was a "mechanical problem" they wouldn't cover under warranty, and blatantly offered me to fix it for about 80% of the cost of a new enclosure+drive. Laughable, considering that the Seagate drive inside was still good and worth this money on its own.
I took it out to use with a third-party enclosure rather than going for that rip off "offer".The best came when I got the thing shipped back: it now actually had mechanical damage on the aluminum casing, looked like someone tried to break in using force right below the USB connector. I have no idea why, the enclosure easily opens with 4 screws, no force was necessary for someone with a screwdriver.
One hypothesis is they bent and scratched it to make the "mechanical damage" story more credible — but what kind of company would do that?
Just to be sure: the enclosure spent its whole life behind the monitor. It did not have a scratch when I sent it back, let alone a bender in its thick aluminum casing.