Clients are grinding me down...
Clients are grinding me down...
Out of context: Reply #10
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Most people are reasonable (some, not so much) and will respond to your emphasis about extra time.
If I am feeling like I don't want to straight out say it'll cost more I'll say something like "ok, we can do that, but it will take a significant amount of time to change things, given we've already done x, x and x."
About 75% of the time they'll say "ok, how much more would it cost?". Then 90% of that time they stick with the original direction.
Just about making sure client's understand that your time is valuable, and everything, including answering calls (and writing on QBN) takes time. All about communication, like most of life, annoying as that may be.