let's vent

Out of context: Reply #77

  • Started
  • Last post
  • 86 Responses
  • spot130

    I need to vent about shit shoes I bought:
    --
    As a long time fan of Clarks, from Wallaby’s to Sandals, I believe I
    have finally bought my last pair :( . Not only is there no longer quality going into their manufacturing but there anonymous customer service left much to be desired. As someone who sits at a desk and
    walks only to and from my car, I expect to get a year or two out of a
    pair of shoes I wear to work. In this case, holes wore through the
    soles in less than 6 months and they became unwearable completely in 8 months.

    Clarks anonymous, (Clarks customer service), suggested I mail my shoes in for review. I find this ridiculous when the cost of postage is a
    large percentage of the cost of the shoe. In either case, they were
    unapologetic and had no comment what-so-ever, even after I stated that I was not looking for new shoes or a refund. All I wanted to know was if this was an isolated indecent or if their quality was truly this bad, and I guess I got my answer.

    Ok, now that's off my chest.

    • I have a pair of desert boots that I've had for over 10 years, still going strong Just don't buy those nasty shoesBaskerviIle
    • the Wallys and Desert Boots are classics, should be better quality but I think now they're all made by a four year old in Chinaspot13
    • anyway, i guess I'll try them again because they are sending me free shoes :) thanks to my vent / rantspot13

View thread