A client treats me like a tool - advice?
A client treats me like a tool - advice?
Out of context: Reply #21
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- AdamWintle0
Today I explained the design someone else had already made had lots of room for improvement, I suggested what could be changed. In reply they said my ideas were wrong because I didn't know their target audience and I wasn't in that age group. They said they know the audience more than me because they are the same age as them and I am 30 years younger.
So that's the card they play with most design decisions, "they just know better", what can I say back to that?
I said the user could be different from them and we should do some user research and make some user personas, but they didn't want to spend extra time researching some facts.
Pretty tricky, right?