new G5 1.8 dual
Out of context: Reply #29
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- one2meny0
I've never seen the 10 day thing either. Also, as concerns the kernal panics...
I've just received my iBook G4, it's been having kernal panics because the extra RAM module installed has a problem. Now my RAM is from MacMall, not Apple. But talking to the MacMall techies, the problem is kind of the RAM, kind of Panther apparently. The RAM module in my machine is being swapped free of charge. The RAM I am returning could actually be put in another machine and work fine. It's an anomaly, and it's been noted on the iBook G4's ordered from the Apple store too (check out forums in MacNN).
So, what I suggest is that you complain about a lot of kernal panics, tell them you've removed the extra RAM module to see if its the problem. When it was removed, everything worked fine. Instead of just having a swap though of RAM modules, you want to return the WHOLE thing because you can't believe a company would allow a machine to go out with this kind of problem, you therefore have decided to switch to Dell. This way you can return the machine and get the full refund, even though they'll only suggest a RAM swap. Once you have all your money back you order the new one lickety split through the Apple Store on-line or on the street.
The fact remains that this is the nature of the computer industry, you get something, they put out something better for cheaper. So in a way, you should just eat it. But, since I'm a grad student and always trying to get the most out of my money, I would do exactly what I described above.