White MacBook in for second case replacement.

Out of context: Reply #6

  • Started
  • Last post
  • 32 Responses
  • baseline_shift0

    Yeah, apple is frustrating.

    Im in the market for a new computer. So i head into the apple store with my old laptop and the intent to buy an imac.

    First of all, no way i can talk to a tech about my old comp. Booked solid. (By the way, no doing reservations at the genius bar over the phone. Only online, which is tough with my broken laptop...) Second of all, they refus to do any transferring of data or migration from old comp to new one unless i sign up for 1on1 service for a neat $90. Not to mention the fact that the comp doesnt come with a firewire cable to migrate. But they will gladly sell me one for $50!

    This bullshit, coupled with the fact that it took me almost 20 minutes to talk to someone in the store about how id have to drive home and come back the next day if i wanted to talk to a tech. Totally unapologetic and not even that friendly. Its like some elite fuckin club.

    Apple is THE ONLY company i can think of that will send a guy home that was about to fork over 2k.

    • /rant. I hope they send you a nice new shiny comp.baseline_shift
    • So basically the store was busy?MrT
    • Yeah, but i would have known that if it was possible to get someone on the phone before hand. And they wont help with migration after buying a second really expensive computer?baseline_shift
    • help with migration after buying a second really expensive computer?baseline_shift

View thread