CS3 printing problem

Out of context: Reply #14

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  • gjd0

    Anyone else having problems with this, here is the Epson solution for dumbarses like me:
    (the issue is with the printer driver and is apparantly fairly common with CS2 > CS3 upgrading)
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    1) Remove printer from System Pref > Print & Fax
    2) Go Library > Printers and delete entire EPSON folder. Go Library > Receipts and delete any Epson folders.
    3) Unplug printer USB
    4) Restart Mac
    5) Download the latest driver from Epson website > Support > Drivers & Software
    6) Connect printer and add via System Pref > Print & Fax
    7) Drivers should be working

    **Note** the new printer icon in Print & Fax dialog box should show a printer at an angle (not face on as before) with a multi-coloured piece of paper coming out.
    -

    Props to Epson, they have the most seductive sounding phone technicians in the world.

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