Webhost2 = Craphost?

Out of context: Reply #8

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    Last week, my e-mail wasn't working, my site was down, and when I sent a support e-mail to them, it was returned because that was broken.
    They were not replying after 24 hours to help desk tickets.
    I was pissed.
    So I looked up WHOIS info and found a totally different contact e-mail, and someone wrote back very quickly, said that a server was hacked and the file system totally corrupted, was then being rebuilt and moved to a newer, faster server.
    They said they had sent e-mails to everyone who was effected, but the thing is, my main contact e-mail with them is the e-mail with my site. I wrote from a yahoo account.
    So...advice: Always keep your technical contact e-mails as something other than with your url you run.

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