Dreamhost
Out of context: Reply #19
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- skwiotsmith0
From the horse's mouth...
"- UPDATE Tue Jan 15 07:25:16 PST 2008 -Scripts are still running to correct the original problem. Last night, this guy ran a standard billing cycle to clean up stragglers from 2007. Unfortunately, the biller was ran for 2008 (December 31st, 2008 to be exact). This caused everyone to be billed as if today was 2008-12-31, wreaking the havoc that we are so sorry you had to be put through.
There is currently no ETA on when the “fix it” script will finish, but this post will not be resolved until it is. The script will reverse all erroneous charges and notify you via e-mail of the transaction reversal. If you receive an all clear e-mail, and are still having any problems with your account and/or charges, please contact support immediately.
Once again, we are all *extremely* sorry for the mishap. Thank you for your continued patience while we clean up our mess."