just lost everything
Out of context: Reply #111
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- paraselene0
this is my question, exactly!
chossy, raf, everybody, my options, as put to me by applecare (yet to test this out in person at the store on saturday, though, they might not be all this horrid) are as follow:
1. get new drive, they keep old drive, i pay nothing.
2. get new drive for free, they outsource data recovery from old drive to a third party, i pay for this service, which STARTS at £250 (that's if they don't get anything off of it).
3. get new drive, but have to pay for it if i want to try and either take the old drive somewhere cheaper or do data recovery on my ownnow, i want to have the functional new drive for free. i am HAPPY to give them the old drive, but i am NOT happy for them to determine when, where and how i recover my own fucking data off my own fucking drive.
do you see my problem with this?
i'm thinking that if i sweetly offer to send the old drive back in once i've finished with it OR say to them, 'look. that's fine. how about you lot open up the case for me, give me MY hard drive, i go get some data off of it, meanwhile you keep your faulty product there as collateral or whatever and then i'll bring you your OTHER faulty product once i'm done trying to salvage MY ENTIRE LIFE AND LIVELIHOOD off of it and you can fix everything, keeping the old dead hard drive for your files, and give me back a functional machine. hopefully.'
they can't deny me THAT, can they?
they can't FORCE me to do my data recovery on their terms, can they?
:l