I fought the law..
I fought the law..
Out of context: Reply #7
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FNA mike. Good shit man. I fought and won a similar battle with Yahoo! on behalf of one of my clients the past couple weeks.
After getting nowhere with the "Customer Support" people I eventually called their PR office and that lead me back round to the assistant marketing manager who setup a conference call between me, my client and the customer support line. In 5 minutes the refund was approved and apologies were spewing from his mouth.
Funny how in big companies there are only about 10 people that can actually think for themselves and do something and then thousands of sheep that are really a useless waste of labour costs.