Selling on ebay

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  • Horp

    I've been buying on ebay for a couple of years, but never sold.

    On a whim, I decided to advertise my Leica Summarit M 50mm f2.5 lens.

    It was subjected to a mad flurry of bidding in the final .3 seconds, and was sold for a good sum (good for me, good for the buyer) on closing.

    So I submitted my invoice and in my notes I offered to deliver the lens in person rather than risking it with the (hugely unreliable post). Got an odd reply. worded a little weirdly, all about how a few good people are trying to save the world so NO. no car journey, its eco-murder. The buyer then said he was rejecting my invoice and could I re-supply it with the postage at £12 for first class next day post service as he deals with £3,000.00 worth of ebay trade every day and the standard next day delivery was perfectly acceptable.

    I replied and said I would be sending it tracked as per the details in my original ad. He then paid, instantly.

    After that, I felt a little weirded out by his odd communication style, so I started searching. Turns out he has had a different ID on ebay (which ebay clearly links him to via "ebayers ID history" window) under which he got himself a lot of bad press for selling fake cameras on the collectibles market. Loads of photography forum conversations about "AVOID DEALING WITH FRAUDSTER SEB****GO".

    That was all in 2007/8. Since then he's been trading under a new name, but he buys under one ID and he sells under another. The paypal invoice lists an entirely different name, and his contact details are two gmail addresses, one on ebay and one on paypal, both of which are set up as trading address (eg classical_cameras_UK@gmail.corn and Photography_buyer_UK@gmail.corn...

    So now I just want to refund the fucker and walk away. I haven't posted my lens. Said I'd do it Monday. Don't want to do it at all. I suspect he wanted to pull a "Item didn't show" scam, but as I'm insisting on a tracked delivery he'd do a "Item faulty" ruse instead. In either case, from what I can tell, ebay and paypal refund the buyer and the seller loses the money AND the goods.

    So my question is... anyone got any experience of just deciding they don't like the buyer's jib, and just refunding them? Does ebay/paypal allow that? I can't find any relevant info, btu the more I dig the more ebay/paypal seem like a pair of gangsters out to rip off decent people and assist sharks.

  • CygnusZero40

    Buyer protection, both have it and both are very reliable. Call them up.

    • I'm the seller.
      Thanks for reading though.
      = )
      Horp
  • Miguex0

    my guess will be to contact ebay directly.
    you'll not only get a faster reponse, but it will also help you prove that you don't trust this individual prior to the transaction and you think he might try to scam you.

    Here you will only get a guess on what could happen.

    my 2cts

    • I've contacted ebay. Heard nothing. That seems to be the standard way judging by forum-talk. They don't reply.Horp
  • CygnusZero40

    The only fraudulent experience I had was buying an item on ebay, purchased through paypal. 3 weeks goes by and I hadnt received the item, and the seller wouldnt respond to me. So I called up paypal and I got my money back.

    If you suspect fraud they will cancel the purchase and refund him.

  • Horp0

    What I suspect is that I'll get stung in a chargeback. A seller sends the goods, then the buyer can lodge a complaint that the goods didn't arrive, or were unfit for purpose, or not what was advertised. Paypal then immediately refunds the buyer (who has the goods and is not required to prove the goods are missing, shit or wrong) and takes the money off the seller. So the fraudulent buyer gets the goods, and you lose the money.

    Firstly he tried to aggressively push me in to forfeiting my protection by sending it un-tracked (so he could claim it didn't show) and secondly he refused to let me hand deliver it (because that prevents him from saying it didn't show, was faulty, or wrong).

  • ORAZAL0

    You could always hand deliver it to him even if he doesn't want to, just show up at his place. You do have make sure you get a signed document that proves that he got the product in the condition it was advertised.

    • that's creepier on his end though.
      If the other person doesn't want to meet, I wouldn't show up
      Miguex
    • I wondered about that. I'm thinking of offering him a refund or a personal, signed handover.Horp
  • ribit0

    You should only do hand delivery in combination with receiving cash payment. For their guarantee, eBay doesn't recognise a signed receipt, only tracked delivery.

  • set0

    Take his money, send a box with a peanut buttered crumpet inside to his address, keep the receipt and claim you sent it.

    • I'm joking of course, but what would stop this from working? How could he prove the lens wasn't in the packet...set
  • chossy0

    If I am paying £3000 for something then I would want to either pick it up in person or have that person deliver it to me in person.

    • oops sorry I missread that bit. Tracking is fine.chossy
  • newuser0

    Contact eBay and explain.

    You can always refund money and cancel transactions, but Paypal charges you a % from the refund, and eBay keeps the final auction value.

    Contact eBay and hopefully they won't take any fees and you can just re-list this.

    Good luck.

  • vaxorcist0

    Can you choose not to accept certain bids? I think that might be permissable in Ebay... not sure....

    Not sure if the UK has registered mail like we do here... registered mail means the recipient has to show and ID card and sign a signature....