HTML Email Issue
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- 6 Responses
- Gordy22
When an HTML email is sent to Outlook 2007 the user can open and read it fine.
However, when the user tries to reply or forward the email, it crashes the whole of Outlook.
Anyone had this issue and give me a tip on how to fix? Tried Google to no avail.
And to pre-empt - unfortunately I have to use HTML as its a paid subscription.
Ta.
- 7point340
no idea, sounds specific to whatever is in your code.
- ********0
An HTML code with the power to crash computers? This is a major issue that needs to be reported to someone. HTML should not do this. Seems like you have a censorship and outgoing social bug.
- Gordy220
Yeah - its odd tho' as its all validates fine on all browsers and works on all email clients but just fucks up 2007 on forward.
- shitehawke0
Have you tried making another version and doing the same thing? Also, try it with a different HTML email (just sign up for one or something). Try a version without images, try removing certain elements from it.
Is is built using tables?
Does it link to external style sheets or scripts?
Excessive use of large images?Hard to say whats doing it until you debug, then it'll probably be something silly that will annoy the hell out of you.
- BattleAxe0
^ yea your probably going to have to send yourself a few emails to test it , try taking out element by element until it is bare bones mark up
- Gordy220
Cheers Hawke / Battle,
I'm just about to do the whole testing thing fully but it looks to be just this one email. Tho' it is very big its not very image heavy at all. Not linking to external code, does use tables, all valid pretty much (save for perhaps some TR heights)
Before I started on the process you said above I just wanted to see if anyone could say "yeah, if you have to many x it fucks it"