MT support
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- Last post
- 20 Responses
- SLAZ
I am on hold with MT support... estimated waiting time - 22 minutes... is this a joke? What's going on here?
- SteveJobs0
when they pick up, play a few christian bale sound clips to vent your frustration.
Them: "sir, we're doing everything we can"
You: "Oooohhhhh, gooood for youuuuu! You're an amateur!"
- digdre0
The roof the roof the roof is on fire
we don't need no water let the mofos burn, burn mofos
- lukusW0
MT sounds rubbish
- SLAZ0
if they are going to cut back on customer service phone techs, at least get up some sort of instant chatting support. man, been with them for 5 years and have probably 20+ sites with them, would expect some better support by now.
- SLAZ0
on hold for 21 mins so far, got an update, 10 more minutes expected wait time...
- brandelec0
is there music? is it jazz?
- SteveJobs0
no offense to any of you schmucks who've been taken for a ride, but i've always considered them more of a bandwagon hosting service than anything else.
sure, they probably deliver a quality service for bigger accounts - like the one you all use here each day, especially considering how much indirect revenue this site churns out for them by just placing their logo below.
i would highly recommend doing some research to see what's out there, because i've never heard of a reputable web host causing so much headache and controversy over such a simple service.
- ornj0
Never had a problem with them.
- mg330
SteveJobs,
That's been my general feeling as well - there are no doubt plenty of members here who use MT to host their portfolio site and don't even utilize 1/10th of what they pay for. There are so many cheaper hosts out there with the same bells and whistles both for low use personal sites and all kinds of business sites.
- showpony0
it's better than their online support. estimated response time: 2 days. that's crazy.
- plash0
Wait!
Your apparently not the only one with a problem.
instant gratification mother fucker.. wait your damn turn..
- brandelec0
i've got a couple of site with www.icdsoft.com
longest i had to wait for online support was 6 minutes. no bullshit
- kingsteven0
it's ridiculous i put a few of my clients on them years ago, i logged in to one of their accounts recently - he's submitted 5 support requests about how to set up email on his iPhone. no wonder i can't get support for 2 days when i have legit problems - the price of popularity eh?
- VectorMasked0
MT sucks.
They are incredibly punctual when it gets to charging and making phone calls at 7 am to for 2 days straight to ask me for payment and let me know my site would go down in exactly the time they had promised it would.
- mg330
I HIGHLY suggest http://www.webhostingbuzz.com/ for any of you out there looking for a host with excellent support, much lower prices, and probably more storage, more everything. I have used them for more than five years for multiple sites and can't even remember the last time I had an issue with them.
- dibec0
I Like them. Never served me wrong. Use the online support ticket usualy respond to me in an hour though it stats 3. I like them.
- SLAZ0
looks like all my sites are down again this morning. this is starting to become a real disaster lately. i am not waiting on hold for another 30 mins.
- janne760
i used to curse their support. then i found out about other hosts. then i came back crying to MT.
they're still the best in terms of almost anything.
- dropdown0
I spent the better part of the day yesterday trying to get some help with the host I'm using now. Still didn't get the issue resolved. I would kill to only be on hold for 22 minutes.
- graphiknature0
Speaking of MT, does anyone have issues with their webmail on various browsers? I always seem to get errors on safari and firefox.Other than that MT has been solid over the years.