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- peddy28isgreat
Anyone ever dealt with family clients whom expect their stuff too fast? We quoted them at 3 months (which is roundabout our average) for my partner and I to produce a beautiful, fully functioning brochure site for them and we're more than on track. Also, they have been suuuper slow with any feedback on our initial mockups and design directions we've chose and have been tardy getting us the relatively small amount of content we need from them to help the process progress in a timely manner. Thing is is they're blaming their late monthly payments on our in ability to seemingly have the site done in a couple weeks or under a month. I know family can be tough and that maybe some people/firms can do a site in a couple weeks, but we pride our team on great, quality sites with no loose ends. Am I in the wrong here? Any advice would be great guys?
- marychain0
Don't work for family.
Truly words to live by
- VectorMasked0
They are clearly manipulating you guys. And you are allowing them to do so.
Now, you also have to understand the kind of clients it is. You gotta chill a bit and do whatever mediocre stuff you can come up with fast with these kind of clients, because they are not worth it and can never be satisfied. Do something decent and fast and you will still see content arriving in chucks days or weeks after it is needed, cheques will arrive way after finishing. Now that you are 'in', keep working on it, even with all the frustrations and having to swallow your pride, and just produce something. And bill accordingly. This kind of stuff tends not to be portfolio worth it and is the regular crap job we all need to pay rent.
With other clients, sure, demand content, time, a decent budget to ensure the main focus is 'quality'
- studderine0
clients
- VectorMasked0
true about the family thing.
My sis asked me in this last December to do some signage and site for her business...
haven't gotten back to her on that one yet...
- craighooper0
I know this situation all-to-well. Family and friends are difficult. I recommend shelving the project until they are ready to proceed. No point in barraging them w/ emails to squeeze copy out of them. I have found that a good portion of the small business realm remains unaware that there exists a certain level of work and commitment on their part when entering into a web dev contract—just how it is I guess. I've found, through trial-and-error, research, experience, and plain 'ol instinct, that good communication—and a clear, well-written project roadmap (and asset-checklist) will oil the gears enough to allow for a successful project outcome.
- Llyod0
what marychain said