Damn Apple Store
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- Ginja
What you recommend doing after this?
Phoned up Apple UK Store and ordered Mac Mini + Keyboard and Mouse, Mini DVI to VGA lead and iPod Mini.
They didnt send or even order the Keyboard or Mouse and the Mini DVI should be a DVI to VGA but how was I suppost to know, you would of thought the damn Apple guy knew. So i have an incomplete and twated order.
Should I return it all?
Ask them to send me Keyboard and Mouse and new lead for free?
Or other?
- chossy0
you should have known about the dvi connector, it's not really their job to second guess what you have in your home, unless you actually asked for a DVI to VGA then they are gay.
- ribit0
Don't they email the order confirmation for you to check over before delivery?
- Ginja0
They did email it yes, but as i had just gone through the order twice with the guy on the phone i felt no need to check it.
- gpop0
customers always wrong in this case!
call em ask when the keyboard is being shipped. Like amazon - not evverythingg can be shipped together.
you have your 28 days basic no questions return on the lead too so just re-order / return
- Ginja0
The guy at the call center is checking the recording of the order to make sure i said Keyboard and Mouse. But i did say i wanted to connect the MacMini to a TV, so he should of known what i needed.
Its just annoying because i really want to use it but i cant, its just sitting in its lil box.
- chossy0
I have mine on order aswell just a matter of days to wait, mini 1.45ghz, keyboard, got mine from dabs though.
- gpop0
haha you nutter!!
you cant just say - i wanna connnect to tv and get everything really - the mac mini is designed and released withouut keyboards so that you can use your existing bits and bobs - so i wouldnt be suprised if that wasnt ordered. I experiennce with apple is they are hard sales pushing people so you need to ask for rather than be thrown.
the apple store london was fulll of muppets though - i even knew what i had to connect two monitors up to the g5 but just asked to check - after 3 people the main supervisor asked me to type my question into the online help!! haha! rubbish. then he took me to the genius bar where he asked the genius my question but for the wrong product that id mentioned 5 times already to him! i will stay away from that store - prize muppets.