payment expecations.. too late?
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- design_slave0
JazX - i totally agree with your approach... but it seems like it would tarnish a relationship with your client.
in the past i've found that if i call up a client that is late with payment, make small talk and joke around before mentioning the overdue payment, they usually write a check right there because they're feeling chummy. when i get agressive with them they seem hesitant to communicate with me.
thoughts?
- design_slave0
i'm interested to learn how to set up this .dll file you're talking about. would you be willing to share this or can you point me to a turorial online?
- ********0
yeah your right, they don't trust you after that, but for major projects in the ten of thousands I don't give a shit, I've been cheated too much in the past for those amounts doing simple shit for people or working with other groups as the project manager.
I see where your coming from too though. ;)
- ********0
I can point you to what I generally do, it might take me a few days to sort this out. Send me an E-mail. The process rocks though.
- tparsons0
After 60 days they have a 5 day warning to remit payment or the site and services get suspended until payment is received.
If it goes into this situation there’s also a fee to restart the account.
- dstlb0
Off topic but when I click on the last ok_static post it comes up with JazX's 'mwhahaaa!' post, or is that ok_static's 'mwhahaaa!' post? Wierd.
- design_slave0
dstlb - scroll down. the magic of css.
- TransFatty0
FYI
dunno if this was mentioned but like ...
someone like
VH1/viacom can be up to 90 days
*groan
*goes to coinstar
- dstlb0
That is true magic, you should be on the telly.
- mitsu0
the .dll would work, but i wouldn't put a text message... just literally stop the server-side script from processing - if even that, as it's seriously a harsh course of action. a text message could tarnish the customers reputation, where as a non-working page could just be seen as a server issue or mainenance.
and secondly, i'd forewarn ALL clients that this feature is in place
- jevad0
I think what you did was fine.
- brundlefly0
I charge a 15% late fee on contracts that go over 30 days.
As I am usually done the work when I send in a final invoice, I generally feel that I should be paid upon completion....
you wouldn't be able to go too many places where services renderred, giving you a final "product" are not payable upon completion.
yes, turning is site off was rash and harsh. Putting him/clients on the offensive is always going to work againhst you.
- Mimio0
The standard is 45 -60 days.
- design_slave0
brundlefly - i didn't turn the site off. i reverted the site to the condition it was before i made the updates and told him the updates would be resurrected when payment is made. i refuse to continue letting his company profit from my work while i remain unpaid. my actions were harsh but i don't value his business anymore so i don't care in this situation.
- design_slave0
also brundlefly - last year i told his that i was going to charge interest on his overdue payments and he was furious, claiming i had no patience and was too agressive. he ended up paying the full balance more than 6 months later.
anyway - thanks to all for comments. i feel better about how i treated the sitation now. this business sucks sometimes.
- Aliyah0
I am not sure about the law out there... but here I do belive that you cannot charge interest on an invoice unless you have stated that interest will be charge and the rate of interest in either the original invoice, or the project contract.
- k0na_an0k0
i'm not really going to read through all the posts... sorry.
my time for payment in full is 15 days after i send the invoice.. usually by email (pdf).
i make a special note at the bottom that says "net payment due within 15 days of receiving invoice" then below that it states "failure to produce net total within 15 days results in the addition blah blah of 10% of total for every 5 days late. so if they owe 1500 after 20 days it's 1650. only one company has been late. and they ate the 10% and had to pay cause it said so on the invoice.
- design_slave0
Aliyah - yes, you need to outline all details like interest on late payments in the initial contract or else you're screwed.
i used to have a 15 day payment allowance but after many of my good clients requested 30 days due to their own accounting schedules, i changed to 30 days, which i think is fair.
- Mimio0
When you getting larger companies for clients you'll see that 30 days is really fast, because usually it's more like 45-60 days. I've had B.P.O's that haven taken 6 months to pay.