AI launch problem
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- garphynk
Can someone help?
I have OSX (10.1.5), and Adobe Illustrator 10. For some reason Illustrator 'Unexpectedly Quits' right before the program launchs. So I see the window with the Botticelli face, then kaboom!...
Any ideas?
- BonSeff0
re-install for sure, maybe run norton
- mikeim0
Try updating if you haven't already. AI is @ 10.0.3 I think:
- unknown0
I've had similar problems whilst running certain fonts in suitcase - you got that open? Version 9/10?
- garphynk0
I updated my AI to version 10.0.3,
and yes I have Suitcase (10) open too,
I just tried it again with Suitcase off, and still AI crashes...
Could it be the system fonts?
- unknown0
maybe...
re-install it!
I know it's a pain in the bum but go for it. Alternatively, restart your machine for short term solution.
- garphynk0
I re-installed it... no joy.
However, I tried dumping the AI 10 preferences, then restarting. That seemed to do the trick.
Strange, but solved.
Thanks for you input and time.
Gareth