AppleStore_complaint

Out of context: Reply #28

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  • Meeklo0

    Ok:

    I bought a brand new powerbook on january, and I recently noticed I have a dead pixel.

    So I called to the apple store, and they say:

    THERE IS NOTHING WE CAN DO ABOUT IT

    What in the hell is that supose to mean?

    I bought a refurbished powerbook before this one, a few years ago, I payed less money and everything was working with no problems. this time I payed for a brand new unit, (more $$$) this should have some sort of protection, right?

    They say their policy says, one pixel, you are screwed.

    i don't think thats right, there has to be something I can do to fix it.

    anyone else had this problem?

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