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Out of context: Reply #71886
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- Nairn0
Just had a noxious exchange with some poor customer service rep at a domain company I've used for over 20 years but am about to no more. I registered my first domains with easily.co.uk in the late 90s and always used to recommend them, but something bad happened a few years back and their service and web interface became TERRIBLE.
I stuck with them for a few domains, simply because I'm lazy and couldn't be bothered to upgrade my main web hosting with another company to accomodate the domains.
Anyway, my main work domain expired 5 days ago, but I was only informed after the event. I've just tried to login to sort it, but can't through the terrible interface for.. well, reasons I can't begin to fathom. I even have a valid payment method on there, so why it didn't just auto-update, I can't tell. Checking again the email they sent, I need to phone them. Why, i don't know.
15 minutes on hold, and then a horrid conversation with someone who clearly won't recognise how terrible their service and interface is and - this is the really bad part, imo - she asks me to confirm the first 4 letters of my password! I'm like - you can see my password? She clearly doesn't see a problem with this "we do this all the time", and then it goes downhill from there. I apologise to her and suggest she try and find work with a better company, which was a bit shit of me, but whilst I could tell she might be a nice person underneath (sounded Canadian), she's clearly oblivious to how bad her company is and was being combative rather than apologetic.
Anyway, turns out my phoning her was a complete waste of time - apparenty I had to email some other department. Thanks. Why didn't you just say that in the email, rather than "you need to phone us"?
Total clusterfuck.
Just in case you think "oh, that's that miserable poisonous cunt nairn being all nairn again", look here: https://www.trustpilot.com/revie…
- Classic @Nairn!ideaist
- Well someone got on their high to criticize someone just doing their job.Hayoth
- Aye, like your old friends, the Nazis?
Shouldn't you be in your basement, getting fucked by your son?Nairn - cliff notes buddypinkfloyd
- Just so you know, I DIDN'T post the following. I was going to.
"Something something, get back to fucking your dad".Nairn - He didn’t call to criticize her. It was provoked. Hayoth is such a confused little boy.monospaced