Apple
Apple
Out of context: Reply #2576
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- craigatkinson2
Apple Care just called re my Mac. 2018 15" MBP etc...Which has already had the batter replaced due to it swelling.
They have no replaced, the battery again, the Touch Bar, antenna cable, keyboard, logic board, top case...
Our MacBook Air has also just returned from a faulty logic board replacement.
All 'free' and within Apple Care. Excellent service, although it took a while and a full day on the phone.
But...Why the hell do I even need to experience the apple care service? Why can't these things just be built to last rather than built to be fixed?
- battery, not batter. It's not deep fried, just a but fuckedcraigatkinson
- These are engineering feats. There are bound to be issues over time, especially with fab and assembly being work outsourced to offshore companies.SteveJobs
- Same with software. Guys with 20+ yrs experience will still write software with bugs. It's inevitable. Always have to factor human error in all aspects of life.SteveJobs
- every Mac I've had (7 of them) since 1999 has had a major fault.craigatkinson
- we've had a shit windows laptop that's perfect after 6 years, but slow.craigatkinson
- my sentiments exactly @craig - Apple - Not Even Once.helloeatbreathedrive
- Having said all that, I do agree. Should be more effort on iteratively making their machines and mobile devices better. Remember battery gate with the iphone 6?SteveJobs
- I always assumed macbooks had batter inside.dbloc
- the "top case" is now ONE fucking part, and it includes the battery, keyboard, logic, touch bar, etc. They had to replace that when my E key broke!monospaced
- It's quality stuff, but when one piece fails, it becomes a major repair. It's really not cool, and it actually costs them a lot.monospaced
- Should cut down on your vowels monocraigatkinson
- lolmonospaced