Usability question

Out of context: Reply #6

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  • fruitsalad1

    A big Green "Buy" button at the bottom of the screen.

    A light grey and smaller 'Cancel' or perhaps '< return to search' button underneath it. Depending on what precedes this page.

    If you don't put the cancel button in. Then user changes mind and starts scanning around for a way to go back, and will have to find that '< back' button as it's in a 'blind spot'. Perhaps understood for younger or advanced users, but my folks would be totally lost on not only finding that, but the meaning of 'back' when in the midst of purchasing a ticket. No one ever has said "would you like to continue with your purchase or back?". it's "cancel"!

    This is simple stuff. Don't over research/study/think it. Just 'feel it'.

    Also all the ticket info looks like a right mess, presume that's not been designed yet.

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