Adobe CC

Out of context: Reply #93

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  • oey0

    Ps and In are crashing at startup...been in forums for the last 4 hours trying everything...have an exam Friday need to practice my InDesign skills...WTF?!

    Already tried the key combination CMD + ALT + CTRL + SHIFT several times...and whatever more...

    In the last 4 hours it opened one time when I started Adobe CC but then...down...trying to uninstall and reinstall now.

    Lets see what happens.

    • have you tried trashing prefs? seems to work on macs, i've heard (well, read)
      (back them up first, yo!)
      detritus
    • installed new fonts lately?Gnash
    • what are you using for font management?Gnash
    • i was using the last free fontexplorer version but uninstalled it. using just typekit and google fonts at the time.oey
    • most of the issues i've had with PS and InD have been font related.Gnash
    • isn't trashing preferences the key combination i posted? gonna check that!oey
    • unistall any recent fonts. sometimes fonts get (unknowingly) loaded when you open a documentGnash
    • did you restart?deathboy
    • Option+Command+Shift as you launch either PS or InDGnash
    • but that doesn't get rid any fonts loadedGnash
    • Indesign is working again after logging to CC. I have an account from the academy I'm learning. But Ps still not working. Uninstalled most recent fonts.oey
    • Mac, right? try restarting the machine into 'safe mode' -- press and hold the Shift key while it boots.Gnash
    • You can stop holding the Shift key when you see an Apple logo and progress bar.Gnash
    • this deletes font caches, Kernel cache and other system cache files (among a few other helpful things)Gnash
    • reboot as usual to get out of safe modeGnash
    • thanks Gnash!oey
    • npGnash

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