Fuck you, Pay me
Out of context: Reply #16
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- hellobotto0
"They have apparently spoken to another agency who will do it for $10,000."
Great reply via dMullins. I've also leveraged, "I'd be happy to share referrals from clients who paid early and/or felt they were undercharged for the quality of work."
You're worried about the relationship being destroyed, but ask yourself: which is worse...the relationship which ends with confrontational cataclysm, or the relationship which ends after a prolonged tedious stretch of diminishing returns and daily barbs. From what you're describing, they've already gotten to the end of the novel, while you're group is terrified to turn the last page.
Unless it's a situation where there's actual fear of blacklisting or bankruptcy, the solution is simple: consult with legal, invoke the contract, and leverage the threat of collections following an announced period (a reasonable amount of time depending on the amount of the outstanding balance) of late fee amnesty. If *you* don't want to demand payment, slice off a sliver of the balance to have a third party do it for you while you're TCB for another client.
What do you think they would do if they prepaid $50,000 and your team decided to deliver 25% of the project? They wouldn't say, "maybe next time." Provided you've done your due diligence, you have a contract; if you don't honor it, why would you expect the client to comply with fain obligation?
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But then again, all this moot as I read, "we kind of don't want to lose the business." If that's the case, and there's nothing you care to do about it, then you're dance card is full, and he's/she's going to continue stepping on your toes while insisting you fetch more punch.